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#1
Lindyloo

Lindyloo

    Member

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  • 68 posts
Hi, ;)

Is it possible that some posts may be overlooked (I could understand this cos of the amount of stuff coming in each day).

I know you ask ppl to be patient (as you say, you do this for nothing, apart from the pleasure of helping ppl. That and having jobs and your own lives).

How much time do you think is reasonable to leave between posting a msg and getting a reply?

Thanks for everything so far

Lindy x :tazz: <-------to all
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#2
admin

admin

    Founder Geek

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Good question! :tazz:

It's a difficult balance, trying to recruit and train new staff members as this site grows. We try hard, but as you say, we do miss some.

Sometimes the quality of the post has something to do with it. We like to get as much information as possible, follow the basic instructions at the top of the forum, and when posting a HijackThis log be sure to follow the recommendations here.

If it's been a couple days, and there's no reply to a topic, a friendly reminder works best. ;)

Unfortunately, as this site continues to grow, we are likely to miss more posts. I'm working on some ideas, but don't have anything ready to announce yet.
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#3
Lindyloo

Lindyloo

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Thanks for that Admin,

It's not me that's waiting on a reply (except for wanting to join GeekU :thumbsup: :cheers: )
It's my friend. I helped her install the stuff required etc and posted a log, but as yet she still hasn't had a reply (hee hee bet theres one there now)

Anyway keep up the good work :tazz:

Regards, Lindy ;)
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