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Firefox problems - quicktime not working


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#1
Woman

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While waiting for a fix to my IE probs (listed on another thread) I downloaded Firefox. Everything seemed fine until I tried to access sites that depend on Quicktime.

One one site, the Quicktime icon shows up - then cracks. And that's that. Nothing more happens. On another site (an e-card site), the Quicktime icon shows up and just sits there. I tried sending an e-card to myself and it went well until I opened it. I get the same Quicktime icon showing up and just sitting there. No e-card!

Please help!

Thank you,

Amanda
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#2
wannabe1

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Hello woman...

In Firefox, click on "Tools" on the toolbar and choose "Extensions". In the Extensions window, click the link "Get More Extensions" on the lower right. When you get to the Extensions page, click on the "Plugins" tab and then download "Quicktime". Once downloaded, Close your browser and then start it again. Now try a site using Quicktime.

wannabe1
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#3
Woman

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Hi, Wannabe.

Tried that a couple of times already and once more just now for good measure. The Quicktime icon still cracks and then just sits there - I can't go any further.

I'm ready to either pull all my hair out or toss my computer out! Grrrr...!

Before I do anything drastic, any other ideas?

Thanks SO MUCH for all your help!

Amanda
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