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Stop error caused by a device driver


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#1
sallen

sallen

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I am receiving the above error with increased frequency over the past week.

The link below is point to the Microsoft Crash Analysis page:

http://oca.microsoft...2924ac63&SID=10

I don't know if it's useful, but I included it incase it is.

Just under 2 months ago I replaced my Radeon graphics card with an Nvidia Geforce 6200. Could this be causing the problem? or is it more likely to be something else?

On Friday I switched the hardware acceleration off. I went through Saturday and Sunday crash free, but it started crashing again today.

Thanks in advance for your help - it's really appreciated.
Stephen
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#2
Retired Tech

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ATI have a software uninstaller

https://support.ati....dge&folderID=27

Look for XP Radeon drivers, 5.11 catalyst, just above the downloads is a link for catalyst uninstaller

See if it improves things, if not, update the Nvidia drivers
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#3
Doby

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Hi,

Try http://drivercleaner.net/ and remove anything relating to video drivers, then reinstall the drivers for the current card.

Sometimes when switching video cards all rements of drivers are not removed by add remove programs and can cause problems

Rick
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#4
sallen

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Hi,

Since my last posting, I have no problems for a while, but then my problems started again so I updated the Nvidia driver.

I have used the ATI software uninstaller and updated the Nvidia drivers, but I am now receiving the errors a lot more. It's an error caused by a device driver.

This is the crash analysis page from Microsoft if it helps: http://oca.microsoft...2a9ecd3c&SID=10

I upgraded the Nvidia drivers to version 8.1.9.8 is this the best one to use?

Can you suggest anything else that I could do?

Thanks for your help
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