I wasn't sure if I should post here or in malware problems, so I'm starting here.
I have scanned with S&D and ad-aware and also trend micro. Here's my problem:
I was at school last night and my non-computer savvy mom went to a website and clicked on one of those fake pop-ups that says "you're computer may be infected. Click here to scan" She clicked. Ugh.
I came home, saw our desktop icon had changed to a blue backround with a box in the middle that says "Spyware infection" and then says some things about "Windows has been infected with spyware, it is discouraged to continue use of computer until downloading a spyware removal program".
I scanned my computer with various products, removing what they all found. The desktop wallpaper stayed the same.
I found the wallpaper in my WINDOWS folder and deleted it. The desktop backround finally was gone. However...
When I right click on my desktop and clicked properties, then click the desktop tab, it shows all the things you can do (switch the wallpaper, etc) but it won't let you actually click any of it to change. In other words, the buttons are not highlighted and unable to be clicked.
I've never seen this before, do you have any idea what may be the problem? And even more, how to fix it? It's annoying more than anything, but if it's a deeper problem, I'd like to know.
Any help is appreciated. Thanks!