CD ROM DRIVES
Posted 31 January 2005 - 05:10 PM
Posted 31 January 2005 - 05:41 PM
Do the drives still physically work? Can you open the tray, do they light up on bootup? If not, it's a power cable/supply problem. If so, we can eliminate that as a suspect.
If they're both on the same ribbon cable, that narrows the problem down a lot... either that ide port on the motherboard has been removed from the bios startup, the cable is bad, the motherboard is bad, or the driver for the ide port has been corrupted.
Again, need to know the operating system. But, try to boot up using a windows 98 or newer boot disk, and choose to boot with cdrom support... see if the boot disk recognizes and provides access to the cdroms. If so, the bios port, the motherboard, and the cable are good. If the bootup disk doesn't recognize them, you at least know it's not the windows driver that's become corrupt (again, it's the ide, most likely secondary ide driver to suspect in these cases)
So, with that, try the bootdisk, and let us know what happens
Posted 31 January 2005 - 06:39 PM
Thank you so very much for your time.
Posted 31 January 2005 - 07:12 PM
Just use it to boot and see if you can access the drives... when you choose the option for cdrom on the bootup disk start menu, it sets up dos drivers... so, if that finds the disks, it's not a hardware problem
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