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CD ROM DRIVES


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#1
Hemsley

Hemsley

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Two Cd Rom drives (E & F) no longer exist. They are not found anywhere. Tried checking cables, ribbons et al. Nothing. They are not there. Help me. Please.
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#2
Tim Wellman

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need to know what operating system you're using.

Do the drives still physically work? Can you open the tray, do they light up on bootup? If not, it's a power cable/supply problem. If so, we can eliminate that as a suspect.

If they're both on the same ribbon cable, that narrows the problem down a lot... either that ide port on the motherboard has been removed from the bios startup, the cable is bad, the motherboard is bad, or the driver for the ide port has been corrupted.

Again, need to know the operating system. But, try to boot up using a windows 98 or newer boot disk, and choose to boot with cdrom support... see if the boot disk recognizes and provides access to the cdroms. If so, the bios port, the motherboard, and the cable are good. If the bootup disk doesn't recognize them, you at least know it's not the windows driver that's become corrupt (again, it's the ide, most likely secondary ide driver to suspect in these cases)

So, with that, try the bootdisk, and let us know what happens
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#3
Hemsley

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XP Pro - Drives power up ok. open etc. Both drives are on the same ribbon. The port is not on the BIOS startup. Shall I revert to 98 although I'm running XP?

Thank you so very much for your time.
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#4
Tim Wellman

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yes, you have to use a 9x bootup disk (floppy)... there are no single xp bootup disks

Just use it to boot and see if you can access the drives... when you choose the option for cdrom on the bootup disk start menu, it sets up dos drivers... so, if that finds the disks, it's not a hardware problem
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