If it helps, I have also run an update with Gateway drivers. It shows that the audio driver is not installed, but evertime I tell it to update and install, after reboot, it still comes up as not installed. At this point I'm becoming very frustrated because I consider myself quite computer savy, yet I can't seem to fix the computer audio.. its driving me crazy! Any help or suggestions will be greatly appreciated!
Thank you in advance!
Kristine