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#1
TIGERS

TIGERS

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I am having major problems with my computer. I get errors a lot including one when I boot up that says " windows couldn't upgrade the file %1 from %2", also not enough free memory.

I have ran all kinds of programs and even tried to go and resotr to an earlier point, for shich some reason the last restore point is in Spetmeber and it won't restore.

Please help- I have already tried SPybot, adaware, ace utilities, and who knows what else and it has only seemed to get worst.
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#2
admin

admin

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Welcome to Geeks to Go TIGERS. Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
TIGERS

TIGERS

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here is my hijack this log- I couldn't find the hijack this forum but I may not be looking in the right place

Logfile of HijackThis v1.99.0
Scan saved at 8:25:13 PM, on 2/1/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\ADAPTEC\GOBACK\GBPOLL.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\HPOOPM07.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\WINDOWS\SYSTEM\HPZTSB09.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\WINDOWS\SYSTEM\HPHMON05.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gateway.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [OEMRUNONCE] c:\windows\options\cabs\oemrun.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [InkWatch] C:\PROGRA~1\GATEWAY\GATEWA~1\InkWatch.exe
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\SYSTEM\hpoopm07.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINDOWS\starter.exe
O4 - HKLM\..\Run: [USBMonit.exe] "C:\WINDOWS\SYSTEM\USBMonit.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\SYSTEM\HPHMON05.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Adaptec\GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://gateway.yahoo.com
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pu...er/isetupML.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai..../v6/brix6ie.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://otx.ifilm.com...ia/OTXMedia.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gatew...//PCPitStop.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c46.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPUIPROT.DLL
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#4
coachwife6

coachwife6

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You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c46.cab

The following are not necessarily spyware/malware, but we suggest you place a check mark next to the following entries, as these programs may be taking up system resources.

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
(Description: Microsoft Works portfolio tool. If you're not using this, remove it. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
(Description: Checks for updates to MS Works. Unnecessary. Removing this entry will free up some system resources. )

O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\SYSTEM\hpoopm07.exe
(Description: Directly from HP: "This process has one purpose - detects if the device moves to a different port, and notifies other processes to look on the new port." For various HP all-in-one printer/scanner/copier devices. They print and copy fine with those files disabled, and the HP icon installed on the desktop that points to "hpodir07.exe" works just fine if you need to use the scanner. Removing this entry will free up some system resources.)

O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
(Description: HP software update checker and wizard launcher.)

O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
(Description: HP software update checker and wizard launcher.)

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
(Description: Microsoft Office Startup Assistant. This program loads some Microsoft Office components into memory, even if you're not currently using MS Office. Removing this unnecessary program will free up a considerable amount of system resources. )

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.


Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. :tazz:
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#5
TIGERS

TIGERS

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Here is the new one: I have tried to go in and delete everything I didn't need- I no longer use my palm so I tried to uninstall everything dealing with it and thought it might help.


Logfile of HijackThis v1.99.0
Scan saved at 6:13:27 PM, on 2/3/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\ADAPTEC\GOBACK\GBPOLL.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\HPOOPM07.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\WINDOWS\SYSTEM\HPZTSB09.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\WINDOWS\SYSTEM\HPHMON05.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\KODAKCCS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\KODAK\KODAK SOFTWARE UPDATER\7288971\PROGRAM\BACKWEB-7288971.EXE
C:\PROGRAM FILES\KODAK\KODAK EASYSHARE SOFTWARE\BIN\EASYSHARE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gateway.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [OEMRUNONCE] c:\windows\options\cabs\oemrun.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [InkWatch] C:\PROGRA~1\GATEWAY\GATEWA~1\InkWatch.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [EnsoniqMixer] C:\WINDOWS\starter.exe
O4 - HKLM\..\Run: [USBMonit.exe] "C:\WINDOWS\SYSTEM\USBMonit.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\SYSTEM\HPHMON05.EXE
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\winpatrol.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Adaptec\GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://gateway.yahoo.com
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pu...er/isetupML.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai..../v6/brix6ie.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://otx.ifilm.com...ia/OTXMedia.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gatew...//PCPitStop.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPUIPROT.DLL
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