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Here's my hajack this log

Started by Aman87 , Jan 31 2005 08:45 PM

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#1
Aman87
Posted 31 January 2005 - 08:45 PM

Aman87

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Im having a problem with internet explorer. When im browsing online, sometimes my screen freezes and a message pops-up and says "Internet explorer needs to shut down due to the following problems: The following add-on was found:
winsrvs_1.dll" I regularly scan my pc with ad-aware SE, and spybot search and destroy, also my pc is scanned every morning using AVG free edition. No viruses are found, but i still keep on having this problem.

I am having a problem with internet explorer. Sometimes, when I browse online, the internet just crashes. A message pops up and says "Internet explorer needs to shut down due to the following problems: The following add-on was found:
winsrvs_1.dll." I am in need of assistance. Please help, here's my log:

Logfile of HijackThis v1.99.0
Scan saved at 9:45:16 PM, on 1/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\program files\support.com\client\bin\tgcmd.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\dspmwb.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Ravinder\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.../home/broadband
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHO - {00000015-A527-34E7-25C2-03A4E313B2E9} - c:\WINDOWS\system32\winsrvs_1.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [SysInit] wininit32.exe -drivers
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [DeskMateAutoUpdate] C:\PROGRA~1\DESKMA~1\DeskMateAutoUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [5CEee] C:\WINDOWS\dspmwb.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\RunServices: [SysInit] wininit32.exe -drivers
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [SysInit] wininit32.exe -drivers
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.co...ysb_regular.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Trend NT Realtime Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

THANK YOU
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#2
admin
Posted 31 January 2005 - 11:30 PM

admin

    Founder Geek

  • Community Leader
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Hi there Aman87,
The following are mandatory fixes:
Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Press Control-Alt-Del to enter the Task Manager.
Click on the Processes tab and end the following processes:

C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\dspmwb.exe

Exit the Task Manager when finished

Close all programs down, leaving only HijackThis running.
Place a check against the following items:

O2 - BHO: BHO - {00000015-A527-34E7-25C2-03A4E313B2E9} - c:\WINDOWS\system32\winsrvs_1.dll
O4 - HKLM\..\Run: [SysInit] wininit32.exe -drivers
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\RunServices: [SysInit] wininit32.exe -drivers
O4 - HKCU\..\Run: [SysInit] wininit32.exe -drivers

Click on Fix Checked and exit HijackThis.

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\Program Files\ISTsvc <- this folder
C:\WINDOWS\dspmwb.exe


Post back a fresh HijackThis log and we'll take another look.
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