[sreynaga]

hopefully someone can help my computer upon restarting always defaults back to 8 bit color. I have uninstalled and reinstalled display drivers even downloaded and installed updated display drivers. I have a radeon 9200 series graphics card. When this started happening I cannot use my scanner to scan film or slides or trannys. Is there something I'm doing wrong? Oh, and I updated drivers for the scanner as well which is an epson perfection4990

[Advertisements]

Have you got SP2 and .net framework

[Retired Tech]

Have you got SP2 and .net framework

[sreynaga]

how do i find out if i have either one of those

[Retired Tech]

Click start, right click my computer, click properties to get general tab which shows the version

Click start, control panel, add / remove, put a tick in show updates, look for .net framework

[sreynaga]

I don't see any of those there. does it matter if it is not hooked up to the internet because that computer is not.

[Retired Tech]

ATI say you should have SP2 and .net framework though not sure what happens if it is installed on a PC which never goes on the internet

[sreynaga]

well it is ati but i'm not seeing anything that says sp2 or .net framework