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Cannot open mirosoft security center


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#1
Stiggs

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Hi

operating system = XP

recieve this message when i try to open micorsoft secuity cneter

An exception occurred while trying to run C:windows\system32\shell32.dll,control_rundll
C:\windows\system32\wscui.cpl”,security center

I tried the following

1. Reinstalled latest MS service pack

2. Ran Fdisk

3. Ran chkdsk

4. Ran eventvwr.msc

found the following in eventvwr

application = Security center started
system = The device, \device\harddisk0\D, has a bad block

what does this mean and can i fix it?

Thanks
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#2
Fenor

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Hi Stiggs! Welcome to G2G!

Do you have your XP CD handy? If so, put it in and reboot your computer. When you get the message Press any key to boot from cd..., press a key and your computer will boot from the CD. At the first screen you come to, hit the R key to get into the RECOVERY CONSOLE. Once there, type 1 to log into your Windows installation and just hit the ENTER key for the Administrator password because it's normally blank. Once you are at the C:\ prompt, type chkdsk /p /r and hit ENTER. This will do a VERY thorough check of your hard disk for errors and will attempt to fix any it finds. This will take awhile so be patient.

Once that is done, log back into Windows normally (leaving your XP cd in the drive, but not hitting a key when given the press any key to boot from cd... message. Once you are back to your desktop in windows, go to START-->RUN and type sfc /scannow, noting the space between sfc and /scannow. This will check your Windows installation for any corrupt/missing files and replace any if necessary. Once the blue bar goes away, reboot your computer.

If you still can't get into the Security Center upon reboot, then I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Fenor

Edited by Fenor, 08 December 2005 - 09:00 PM.

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#3
Stiggs

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Hi Fenor

I want to thank you for getting back to me so fast.

I tried your suggestions.

I ran chkdsk /p /r from the XP disk

This said that it corrected one problem

Then I ran sfc /scannow

Internet security works fine now.

...Fenor - Thanks allot!

Stiggs
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#4
Fenor

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Alway good when things work out right!! Glad everything is working fine now. :tazz:

Fenor
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