[ditzyblondindenver]

My web browser's about:blank page has been replaced by a search engine. Some websites are closed when i try to long in (email, ebay, etc.). This is frusterating someone please help me.


Logfile of HijackThis v1.99.0
Scan saved at 6:36:21 PM, on 2/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\System32\taskswitch.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\IC Media Corp\ICM532\launchpad.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\YahELite\YahELite.exe
C:\Program Files\MYIE2\MyIE.exe
C:\Program Files\MYIE2\MyIE.exe
C:\Documents and Settings\freak\Local Settings\Temporary Internet Files\Content.IE5\NVR0MJ30\sdsetup[1].exe
C:\DOCUME~1\freak\LOCALS~1\Temp\is-NKKAK.tmp\is-CMK8G.tmp
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\freak\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\freak\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoconfig.cpqcorp.net
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5E9B5538-9C76-46A1-B31C-2B80403A8C48} - C:\WINDOWS\System32\kai.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\windows\System32\taskswitch.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Launchpad.lnk = C:\Program Files\IC Media Corp\ICM532\launchpad.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Download - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\XemiComputers\Download Druid\Druid.exe
O9 - Extra 'Tools' menuitem: Druid: Download All Files - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\XemiComputers\Download Druid\Druid.exe
O9 - Extra button: Druid Bar - {A6B25D86-CB76-44C1-8E35-328EE8F4BEF0} - C:\Program Files\XemiComputers\Download Druid\DruidBar.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{21D6C0EF-A1EE-4737-9239-2C8C0FD241D3}: NameServer = 205.171.3.65 205.171.2.65
O18 - Filter: text/html - {526921B1-A4F1-4244-9358-F34840251073} - C:\WINDOWS\System32\kai.dll
O18 - Filter: text/plain - {526921B1-A4F1-4244-9358-F34840251073} - C:\WINDOWS\System32\kai.dll
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: HP Configuration Interface Service - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: VNC Server - RealVNC Ltd. - C:\Program Files\RealVNC\WinVNC\WinVNC.exe
O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe (file missing)

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Hi ditzyblondindenver

You have a nasty About:Blank infection. This fix requires several tools that need to be downloaded. Please download these now, we will run them later.

1) About:Buster - Download it and extract it to C:/aboutbuster.
2) CleanUp! - Download it and install it.
3) CWShredder 2.11 - Download it and save it to your desktop.
4) Ad-Aware - Download, install, and update.

Be sure you're able to view hidden files

During the fix do NOT connect to the internet. Unless you can memorize these instructions, it would be a good idea to print them out.

Boot into safe mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Run AboutBuster
-Click Start to begin the process
-Click OK on the Buster Report dialogue box to start the scan
AboutBuster scans the computer for malicious files and deletes them.
Save the report (copy and paste into Notepad and save as a .txt file) to post a copy for review.

Run CWShredder
-Next, click on the: ‘Fix’ button
-Follow the prompts, and press OK

Run CleanUp
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

Run Ad-Aware
-Configure Ad-Aware for a full system scan
-Run it

Reboot into normal mode (simply restart your computer as you normally would), and run the following free, online virus scans:

http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp

Then restart your computer one more time and post a new HJT log as well as the About:Buster log I asked you to save earlier.

kc