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IE6 Fails to start


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#1
Flynnsane

Flynnsane

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Like other posters I recently developed a prob with IE6.

When I click it I get a popup that says:

The application failed to initialize properly (0xc0000005). Click OK to terminate the application.

My OS is Win2000 server. Oddly, I have a dual boot with Win2000 Pro and the IE in Pro works fine, but I have so much software loaded on server that it would take forever to reinstall it on Pro, plus some of my apps need server, so, if possible, I'd like to fix server.

Netscape and Firefox run, but I have some web based apps that need IE.

I've uninstalled and reinstalled IE.

I've followed all the steps here (cleaner, spybot, shredder, ewido, hijackthis) and come up with zilch.

My hijack this log is below:

Logfile of HijackThis v1.99.1
Scan saved at 8:07:27 PM, on 12/9/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Unable to get Internet Explorer version!

Running processes:
E:\WINNT\System32\smss.exe
E:\WINNT\system32\winlogon.exe
E:\WINNT\system32\services.exe
E:\WINNT\system32\lsass.exe
E:\WINNT\system32\ibmpmsvc.exe
E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\System32\svchost.exe
E:\WINNT\system32\spoolsv.exe
E:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Sophos\Remote Update\cachemgr.exe
E:\WINNT\system32\cisvc.exe
E:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\ewido\security suite\ewidoguard.exe
E:\WINNT\System32\llssrv.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
E:\oracle\ora92\bin\omtsreco.exe
E:\WINNT\system32\regsvc.exe
E:\WINNT\system32\MSTask.exe
E:\WINNT\system32\stisvc.exe
E:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
E:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
E:\WINNT\System32\WBEM\WinMgmt.exe
E:\WINNT\System32\mspmspsv.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\system32\Dfssvc.exe
E:\WINNT\system32\inetsrv\inetinfo.exe
E:\WINNT\System32\msdtc.exe
E:\Program Files\Common Files\Microsoft Shared\MSSearch\Bin\mssearch.exe
E:\WINNT\Explorer.EXE
E:\WINNT\AGRSMMSG.exe
E:\WINNT\System32\hpnra.exe
E:\Program Files\ORiNOCO\WirelessClient\Utility\orinoco.exe
E:\Program Files\ScanSoft\OmniPageSE\opware32.exe
E:\Program Files\Common Files\Real\Update_OB\realsched.exe
E:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
E:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
E:\Program Files\Microsoft AntiSpyware\gcasServ.exe
E:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
E:\Program Files\WinZip\WZQKPICK.EXE
E:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Sophos\Remote Update\imonitor.exe
E:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
E:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\Netscape\Netscape Browser\netscape.exe
E:\WINNT\system32\cidaemon.exe
E:\WINNT\system32\cidaemon.exe
E:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = www-proxy.aa.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 144.9.73.221; 10.62.120.31; 144.9.75.155; 144.9.75.148; td.aa.com
;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - E:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - E:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HP Network Registry Agent] E:\WINNT\System32\hpnra.exe
O4 - HKLM\..\Run: [proxim_orinoco_11abg] E:\Program Files\ORiNOCO\WirelessClient\Utility\orinoco.exe
O4 - HKLM\..\Run: [Omnipage] E:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [TkBellExe] "E:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] E:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [gcasServ] "E:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [PCMMRealtime] E:\Program Files\PC MightyMax\pcmm.exe /R
O4 - HKLM\..\Run: [winupdates] E:\Program Files\winupdates\winupdates.exe /auto
O4 - HKCU\..\Run: [Yahoo! Pager] E:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: WinZip Quick Pick.lnk = E:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = E:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54CFG.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = E:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Remote Update Monitor.lnk = C:\Program Files\Sophos\Remote Update\imonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = E:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: Edit with &XML Spy - E:\Program Files\Altova\xmlspy\spy.htm
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - E:\Program Files\Altova\xmlspy\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - E:\Program Files\Altova\xmlspy\spy.htm (HKCU)
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.c...ropper1_4us.cab
O16 - DPF: {CDBD9968-7BF1-11D4-9D36-0001029DEBEB} (Loader Class) - https://td.aa.com/tdbin/Spider.ocx
O23 - Service: AS607 - Epiphany - E:\Program Files\Epiphany\Analytic Services 6.0.7\bin\EpiAppService.exe
O23 - Service: AS607_EpiChannel - Epiphany - E:\Program Files\Epiphany\Analytic Services 6.0.7\bin\EpiAppService.exe
O23 - Service: AS607_Scheduler - Epiphany - E:\Program Files\Epiphany\Analytic Services 6.0.7\bin\EpiAppService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - E:\WINNT\System32\Ati2evxx.exe
O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - C:\Program Files\Sophos\Remote Update\cachemgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - E:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - E:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - E:\WINNT\system32\ibmpmsvc.exe
O23 - Service: NICSer_WPC54 - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - E:\oracle\ora92\bin\omtsreco.exe
O23 - Service: OracleOraHome92ClientCache - Unknown owner - E:\oracle\ora92\BIN\ONRSD.EXE
O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - E:\WINNT\system32\RioMSC.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - E:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - E:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS

Any ideas?

BTW, I think this is a great site and would be incredibly gratefull if ya'll were able to help me out.
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#2
Flynnsane

Flynnsane

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Followup:

I got a PM from a member here (thanks!):

I had this same problem and was able to fix it with much searching using
debugging tools. I fixed it by deleting the following registry key:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RPCKDM]

Be sure to make a backup of any key before you delete it just in case!!! "

I backed up the reg, deleted the key, and voila! It worked again.

However, my Outlook Web Access (OWA) won't send new msgs (it will from Netscape) and my cmd from start\run\CMD fails. My major prob is solved, but if anyone has info about my two minor probs, I'd greatly appreciate it. Thanks!
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