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Freezing and restarting


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#1
Grooverider

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Hey,

I am experiencing technichal difficulties, my pc randomly restarts during a AVG virus check and freezes. I suspected a virus and got helped by a pleaseant young man from malware section who kindly cleaned me up but it still does restarts and freezes. Is there any chance i have systems conflicts? Or is it time for the hammer?

Kind regards,

Steve
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#2
Retired Tech

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Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue progress bar, when the bar goes, reboot.

You can check for any improvement now, and then after each step until you have run through them all, if necessary


When it has loaded to the desktop, click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

Click start, all programmes, accessories, system tools to run disc clean up, click more options then clean up restore points, click confirm, click OK. Then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete, then reboot


The Next steps are optional

Get the trial of Tune Up 2006 here

Tune Up 2006 Trial

Run disc clean up then registry clean up then click optimize to run reg defrag, which needs a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
Grooverider

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Thanks keith, I have windows 2k, will this be the same proceedure?
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#4
Retired Tech

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Good Point :tazz:

Try the sfc /scannow and Windows will run it or say Les fenętres 2000 n'ont jamais entendu parler de ceci

Am sure it is the same as 2000 and XP are NT Based

Tune Up will run on 2000
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