[bake]

I have been through the steps and still have Issues with The Best Offers popups and some browser hijacks and I think I may have a dialer on here also. Panda Activescan and HJT logs are below. Thanks for any help.
-Lee

Panda:


Incident Status Location

Adware:Adware/Transponder Not disinfected C:\WINDOWS\CERES.DLL
Adware:Adware/EnhSrch Not disinfected C:\WINDOWS\DSR.DLL
Spyware:spyware/betterinet Not disinfected C:\WINDOWS\CERES.DLL
Adware:adware/enhsrch Not disinfected C:\WINDOWS\dinst.exe
Adware:adware/toprebates Not disinfected Windows Registry
Spyware:Spyware/BetterInet Not disinfected C:\Program Files\LoveFreeGames\thin.exe
Adware:Adware/BTGrab Not disinfected C:\WINDOWS\INF\BTGRAB.INF
Adware:Adware/Transponder Not disinfected C:\WINDOWS\CERES.DLL
Adware:Adware/EnhSrch Not disinfected C:\WINDOWS\dsr.dll

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 12:47:55 PM, on 12/10/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIKEY32.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\PIFAZMN.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\ADDREG.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\0LUJODIZ\HIJACKTHIS[1].EXE
C:\WINDOWS\DESKTOP\DOWNLOAD\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bellsouth.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSPC.DLL
O2 - BHO: BestOffers Shopping BHO - {F5DE8ADB-4A69-4e56-96AB-823171C8E9D8} - C:\PROGRAM FILES\TBONAS\TBONLCHR.DLL
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\DSR.DLL
O3 - Toolbar: BestOffers Shopping v1.20 - {7FD44536-9DF0-4034-939F-5BD4D98E3187} - C:\PROGRAM FILES\TBONAS\TBONLCHR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiKey] Atikey32.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [blspcloader] "C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

[loophole]

Hello and welcome to Geeks to Go


You are currently using HijackThis from a temporary directory, this can cause problems.
HijackThis creates backups, these are needed in case of any recovery issues.
Please create a directory on your C:\ drive called C:\HJT, download and unzip HijackThis into that directory. Run the program from that directory from now on.

STEPS For Creating Folder

1. Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT.

2. Download HijackThis to the new folder:

3. Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.

Please download the Killbox by Option^Explicit.

Note:In the event you already have Killbox, this is a new version that I need you to download.
[*] Save it to your desktop.


Hijack fixes

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bellsouth.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
O2 - BHO: BestOffers Shopping BHO - {F5DE8ADB-4A69-4e56-96AB-823171C8E9D8} - C:\PROGRAM FILES\TBONAS\TBONLCHR.DLL
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\DSR.DLL
O3 - Toolbar: BestOffers Shopping v1.20 - {7FD44536-9DF0-4034-939F-5BD4D98E3187} - C:\PROGRAM FILES\TBONAS\TBONLCHR.DLL
O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)

Now close all windows other than HiJackThis, then click Fix Checked

Uninstall

Please remove these entries from Add/Remove Programs in the Control Panel(if present):
EBATES_MOEMONEYMAKER
TBONAS



Killbox

• Please double-click Killbox.exe to run it.
  
• Select
  • "Delete on Reboot
    
  • then Click on the "All Files" button.
  
  
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C
  
  C:\WINDOWS\DSR.DLL
  C:\WINDOWS\dinst.exe
  C:\WINDOWS\CERES.DLL
  C:\WINDOWS\dinst.exe
  C:\Program Files\LoveFreeGames\thin.exe
  C:\WINDOWS\INF\BTGRAB.INF
  C:\PROGRAM FILES\EBATES_MOEMONEYMAKER
  C:\PROGRAM FILES\TBONAS
  
  
  
  
• Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
  
  
• Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "OK" at any PendingRenameOperations prompt.

If your computer does not restart automatically, please restart it

After the reboot Post a new hijack log and tell me how your system is running now.

Thanks

[bake]

Hi loophole, Thanks for the help. I did the things you listed. The two programs you told me to look for in add/remove programs were not there. The best offers is in the list but will not remove. After rebooting I am still getting The Best Offers popups. New HJT log is below.

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 12:56:41 PM, on 12/11/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIKEY32.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\WINDOWS\SYSTEM\PIFAZMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\ADDREG.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSPC.DLL
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiKey] Atikey32.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [blspcloader] "C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

[loophole]

Please download L2m9xfix here:
http://swandog46.gee...om/l2m9xfix.exe

Save it to the desktop and run it. Extract the files, and then open the l2m9xfix folder you just created and run RunThis.bat.

A window will open, and your desktop will disappear, then reappear. Please be patient until the batch says it is completed.

Then please restart your computer, and post a new HijackThis log as well as the entire text of the log.txt file which should be in the same folder as RunThis.bat.

[bake]

Hi, done with those task. The results are posted below. Thank you.

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 7:26:52 PM, on 12/11/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIKEY32.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\WINDOWS\SYSTEM\PIFAZMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\ADDREG.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSPC.DLL
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiKey] Atikey32.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [blspcloader] "C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe

l2m9fix:

Log of L2M9XFix v1.01a

************

Running from directory:
C:\Program Files\l2m9xfix

************

Files found:


************

Registry entries found:



************

Killing Explorer
Done!

Killing Rundll32
Done!

Removing malicious CLSID(s)
Done!

Restarting Explorer
Done!

Deleting malicious files
Done!


Finished!

[loophole]

Hello bake

Hijack fixes

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe

Now close all windows other than HiJackThis, then click Fix Checked

ReOpen HiJackThis. It should open to a "New users quickstart" menu
Click "Open the Misc Tools section"
Click "Delete a file on reboot..."
In the "Enter file to delete on reboot..." window, navigate to:

c:\windows\system\pifazmn.exe

And select the file

pifazmn.exe

Then click Open. After you click Open, HiJackThis will ask you if you want to restart your computer now. You do, so click Yes.

Post a new hijack log and tell me how your system is running now.

Thanks

[bake]

Hi, loophole, rebooted and it seems to be running better but still get The Best Offer popup as soon as explorer boots and I see that one of the ones we checked to be fixed is still present in the HJT log. It is posted below. Thanks.
-Lee

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 11:29:12 PM, on 12/11/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIKEY32.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSPC.DLL
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiKey] Atikey32.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [blspcloader] "C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

[loophole]

Lets take a more aggresive approach.... Pesky little files

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\CERES.DLL
O4 - HKLM\..\Run: [pifazmn] Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.


Now close all windows other than HiJackThis, then click Fix Checked

• Please double-click Killbox.exe to run it.
  
• Select:
  • Delete on Reboot
    
  • then Click on the All Files button.
  
  
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  C:\WINDOWS\CERES.DLL
  c:\windows\system\pifazmn.exe
  
  
  
  
  
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.


Reboot and post a new Hijack log

[bake]

Ok, did what you said and it looks like we still have that Pifazmn showing in the HJT log. new log is below. Thanks.
-Lee

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 12:34:11 PM, on 12/12/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIKEY32.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSPC.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiKey] Atikey32.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [blspcloader] "C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

[loophole]

Can you browse to here c:\windows\system\pifazmn.exe and see if that file is there

How is the system running?

[bake]

I browsed the system folder and it is not there. The system is running better. I can open explorer now without being assaulted by popups. It is still running really slow. Switching between open windows, and tabs in Firefox it hangs ,and will sometimes lock up completely. I tried to clean up the C: drive before starting with all of the removal tools in hopes of speeding up the scans but it would not analyze and defragment the drive. It still will not, so I may have issues there.

[loophole]

disable spybot by right clicking it in the system tray and selectin Exit Spybot or just allow the change

Hijack fixes

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [pifazmn] c:\windows\system\pifazmn.exe

Now close all windows other than HiJackThis, then click Fix Checked




Download Diskeeper Lite and see if it will work to defragment Let me know if that works we still have the final cleanup to do so post back if that works and we can finish

[bake]

I downloaded and ran diskeeper. It worked with no problems. Here is my HJT log after doing the cleanup. Seem to be running better. Thanks.

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 11:32:27 PM, on 12/13/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\EXECUTIVE SOFTWARE\DISKEEPERLITE\DKSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIKEY32.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\HJT\HIJACKTHIS.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSPC.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiKey] Atikey32.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [blspcloader] "C:\PROGRAM FILES\BELLSOUTH INTERNET TOOLS\BLSLOADER.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Executive Software\DiskeeperLite\DkService.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab

[loophole]

Everything looks good

Congratulations
your system is clean

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

• Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  
  
• AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  
  
• SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  
  
• SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  
  
• IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  
  
• CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
  
• Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  
  
• Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

[bake]

Thanks much for the help loophole. Thanks for the list of tools also.