[Jaba the Hut]

Hello,
I am trying to burn some files to back up some of my things on DVDs. I am using Nero Burning ROM 6.6.0.18. When I click the button to burn my files I get a pop up error message that says "Burn process failed at 2.4x (3,324 KB/s)". I click OK. I have my options set to burn at maximum speed. The DVDs I am using burn at 16x so I don't know why it is trying to burn them at 2.4x. Also the burn log in Nero looks like this:

DVD files reallocation started
DVD files reallocation completed (no file modified)
DVD files sorted
Caching of files started
Caching of files completed
Burn process started at 2.4x (3,324 KB/s)
_NEC DVD+-RW Illegal disc
_NEC DVD +_RW Could not preform start of Disc-at-once
Burn process failed at 2.4x (3,324 KB/s)

Any help about why Nero is slowing down to 2.4x and then failing would be great! Thanks in advance.

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Regardless of the speed of the discs, if you use make data dvd, then just before you click burn, click record settings, tick determine write speed then click burn to see if you get the error

[Retired Tech]

Regardless of the speed of the discs, if you use make data dvd, then just before you click burn, click record settings, tick determine write speed then click burn to see if you get the error

[Jaba the Hut]

Hello Keith,
I tried clicking determine write speed and still get the error. Here is the log:

DVD files sorted
Caching of files started
Caching of files completed
Speed measurement started
Speedmeasurement completed: 27.9x (38,532 KB/s)
Burn process started at 2.4x (3,324 KB/s)
_Nec DVD+-RW Illegal disc
_NEC DVD+-RW Could not perform start of Disc-at-once
Burn process failed at 2.4x (3,324 KB/s)

I'm not sure why this wont work.

[Retired Tech]

Can you try burning with this

http://www.snapfiles...cdburnerxp.html

If you get a better result you can uninstall then re-install Nero

[Jaba the Hut]

Hello again Keith,

Sorry to say that the program you gave me to try did not work as well. I had one of my fellow colleagues burn the DVD files as it was too much of a pain to try for myself and I was running out of time as I needed to get them burned a while ago. I appreciate your help. Even though the CD burner Pro didn't work do you have any other ideas to why this didn't work on my computer as sometime soon I'm sure I will try to burn some more DVD files of mine.

Thanks a lot for any more help you are able to give

[Retired Tech]

For data, use make data dvd and add the files with the wizard rather than drag to disc

Look for firmware updates for the DVD Writer

SoundBlaster has a Burning plug in

Re-install Nero

You can run this to check obsolete entries are not affecting it, usually with Tune Up, Nero gives a 3 figure number of errors

Get the trial of Tune Up 2006 here

Tune Up 2006 Trial

Run disc clean up then registry clean up then click optimize to run reg defrag, which needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[Jaba the Hut]

Well I guess I just am bad lcuk with DVDs keith.

I did all of what you replied to do it didn't work for Nero and this is what is said on the CD BurnerXP Pro3:

Writing Error: (3) Error occurred writing data to disc. Uknown error - use extended data for mor information (1051). Error Sense Data: SENSE KEY: 5 ASC: 30 ASCq: 5

Not sure what that means but just about to give up on this burning thing.

Thanks again for any help you can offer

[Retired Tech]

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for storage / optical storage and post the details for any RW drives you have

[Jaba the Hut]

This is for the RW:

Field Value
Optical Drive _NEC DVD+-RW ND-3450A (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)

[Retired Tech]

Can you check, they have a 3540A

[Jaba the Hut]

The thing above that I copied has a ND-3540A.

What's a 3540A?

[Retired Tech]

3540A is the model number but there is not a firmware update and apparently it uses Windows Drivers. You should take it up with NEC Tech support to see if they can give you a reason for this. It is likely that having used Nero and XPCD Burner with similar results, the problem is with the drive