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Problems with Dell Optiplex GX240 processer upgrade


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#16
eastwindrain

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Under "Memory Information" it says : (by depressing F1 help)

Installed System Memory .... 384MB SDRAM (this would be one 128 ram and one 256 ram, in the two available slots)
System Memory Speed .... 133 MHz (I don't know what this figure means? or the one below, if that helps)
AGP Aperture ... 64 MB


It also says:

Primary Drive 0 ...... Hard Drive
Primary Drive 1 ..... OFF
Secondary Drive 0 ..... CD-ROM Reader
Secondary Drive 1 .... OFF

I have tried switching the OFF's to Auto, but it didn't help.

EDIT: I am pretty sure the Blue Screen is stopping the spinning of the CD Drive. It starts to spin for about 1 second, then the blue screen comes up and that stops the spinning.

Isn't there a way to override the Blue Screen, and force the computer to continue? Thanks for your help guys. :)

Edited by eastwindrain, 06 July 2008 - 07:29 PM.

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#17
123Runner

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Do you have another CD drive you can try? It could be bad. They don't last forever.
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#18
eastwindrain

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Do you have another CD drive you can try? It could be bad. They don't last forever.


No I don't. The computer was working just fine 4 days ago. (so I don't think the problem is the drive) The problem occurred when I switched the RAM. Somehow the computer updated its self based on the new ram, and now the computer doesn't recognize it or something. Mind you it did work great and fast for about 30 minutes until I restarted it, then it no longer recognized the new ram, or some operating system problem?

At this time, is it even possible to do a complete restore or reformatting of the computer? Or does this depend on the CD drive reading the CD re boot disk? If I can't restore it (or whatever the proper term is) then I guess the tower is garbage?

Edited by eastwindrain, 06 July 2008 - 07:46 PM.

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#19
eastwindrain

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okay I have made some progress.

For some reason my computer wanted the CD to be placed in DVD burning CD drive. So I have placed it in there.

A blue screen read:

Windows xp Professional Setup

Welcome to Setup.

This portion of the Setup program prepares Microsoft ®
Windows ® XP to run on your computer.

To set up Windows xp now, press ENTER.
To repair a Windows XP installation using Recovery Console, press R. (I pressed R)
To quit Setup without installing Windows XP, Press F3

then a black screen that read:

Microsoft Windows xp ™ recovery Console
The Recovery Console provides system repair and recovery funtionality.
Type EXIT to quit the Recovery Console and restart the computer.
1:C:\WINDOWS
Which Windows installation would you like to log onto
(To cancel, press ENTER)?


I pressed 1, then enter, then a steady blue screen popped up reading...


A problem has been detected and windows has been shut down to prevent damage to your computer.

BAD_POOL_CALLER

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardwar or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardwar or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode.

Technical information:

***stop: 0x000000c2 (0x00000043, 0xc42B5000, 0x00000000, 0x00000000)


I don't know what to do next?

http://faq.programme...ery_console.htm

Edited by eastwindrain, 07 July 2008 - 07:21 PM.

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#20
eastwindrain

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right now I am on the F8 page
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#21
eastwindrain

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It won't allow me to repair or restore it. A different blue screen comes up now with the error "BAD_POOL_CALLER"



I switched the ram again, and this is the message that came up this time:



Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter.
Currently, Setup will load support for the following mass storage devices(s):

<none>

* To specify additional SCSI adapters, CD-ROM drives, or special disk controllers for use with Windows, including those for which you have a device support disk from a mass storage device manufacturer, press S.

* If you do not have any device support disks from a mass storage device manufacturer, or do not want to specify additional mass storage devices for use with Windows, press ENTER.



When I pressed S, this is what came up:



Please insert the disk labeled
Manufacturer-supplied hardware support disk
into Drive A:
* Press ENTER when ready. (I don't have such a disk)

Edited by eastwindrain, 07 July 2008 - 10:35 PM.

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#22
eastwindrain

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Perhaps this is my problem. (the BAD_POOL_CALLER stop: 0x000000c2 error message. I have no idea how to fix it, for I can't make sense of the following data. )

How to Debug "Stop 0xC2" or "Stop 0x000000C2" Error Messages
View products that this article applies to.
Article ID : 265879
Last Review : October 23, 2007
Revision : 5.3
This article was previously published under Q265879
SUMMARY
This article describes how to debug Stop C2 error messages.
MORE INFORMATION
Windows 2000 contains many built-in features that enhance the pool allocation process. A number of new stop codes have been added that help you locate drivers that do not function correctly. Because of these additional features, you may be able to find the root cause of the driver's malfunction by simple debugging.

The following procedure describes how to debug a OxC2 stop.

First, check the stop documentation. For example:

BAD_POOL_CALLER (0xC2)

The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.

1 - type of pool violation the caller is guilty of.
6 - the pool address being freed is already free.
7 - the pool address being freed is already free.
8 - parameter 2 is the IRQL allocating at, parameter 3 is the pool type
9 - parameter 2 is the IRQL freeing at, parameter 3 is the pool type

Parameter 1 = 0x1, 0x2, or 0x4 : Pool header has been corrupted
Parameter 2 = Pointer to pool header
Parameter 3 = First part of pool header contents
Parameter 4 = 0

Parameter 1 = 0x6 : Attempt to free pool which was already freed
Parameter 2 = Reserved (__LINE__)
Parameter 3 = Pointer to pool header
Parameter 4 = Pool header contents

Parameter 1 = 0x7 : Attempt to free pool which was already freed
Parameter 2 = Reserved (__LINE__)
Parameter 3 = Pointer to pool header
Parameter 4 = 0

Parameter 1 = 0x8 : Attempt to allocate pool at invalid IRQL
Parameter 2 = Current IRQL
Parameter 3 = Pool type
Parameter 4 = Size of allocation

Parameter 1 = 0x9 : Attempt to free pool at invalid IRQL
Parameter 2 = Current IRQL
Parameter 3 = Pool type
Parameter 4 = Address of pool

Parameter 1 = 0x40 : Attempt to free usermode address to kernel pool
Parameter 2 = Starting address
Parameter 3 = Start of system address space
Parameter 4 = 0

Parameter 1 = 0x41 : Attempt to free a non-allocated nonpaged pool
address
Parameter 2 = Starting address
Parameter 3 = physical page frame
Parameter 4 = highest physical page frame

Parameter 1 = 0x50 : Attempt to free a non-allocated paged pool address
Parameter 2 = Starting address
Parameter 3 = Start offset in pages from beginning of paged pool
Parameter 4 = Size in bytes of paged pool

Parameter 1 = 0x99 : Attempt to free pool with invalid address (or
corruption in pool header)
Parameter 2 = Address being freed
Parameter 3 = 0
Parameter 4 = 0



After you have collected detailed information about the 0xC2 stop, use the debugger:

E:\bin>i386kd -z K:\DOWNLOAD\memory.dmp
Loading Dump File [K:\DOWNLOAD\memory.dmp]
Full Kernel Dump File
...
0: kd> !reload GOOD HOUSEKEEPING DONE HERE

0: kd> dd kibugcheckdata l8 DUMPING THE ERROR

8047fba0 000000c2 00000007 00000b68 815bade0
8047fbb0 815bade8 e1007000 00000000 818988c0

0: kd> kv DUMPING STACK

ChildEBP RetAddr Args to Child
bdce0348 be11dc84 e1fff000 a08d0008 000007f8 banshee!vH3ImageTransferMm32
bdce037c be116f18 be85fd78 00000001 bdce03dc banshee!vMmXferNative
bdce03ac be113eec e1fff000 e25e2a38 bdce03dc banshee!vPutBits
bdce03e8 a008e47f e1ff86f8 e25e2a38 e1fef908 banshee!DrvCopyBits
bdce0430 a008e899 be113d40 bdce04d8 e1ff86f8 win32k!OffCopyBits
bdce04e4 a008e4d1 e1ff86f8 e25e2a38 00000000 win32k!SpBitBlt

The stop documentation indicates that memory is being freed. This information is indicated by the following line:
Parameter 1 = 0x7: Attempt to free pool which was already freed.
But the stack shows that the video card is in the process of a write, so you must continue to investigate. First, you must determine if this computer is a multiprocessor.

0: kd> ~1 SWITCH PROC

1: kd> kv DUMPING STACK

ChildEBP RetAddr Args to Child
bde81b7c 8046894d 815bade8 00000000 be03bb2b ntkrnlmp!ExFreePoolWithTag
bde81b88 be03bb2b 815bade8 be03ca94 815bade8 ntkrnlmp!ExFreePool
00000128 00000000 00000000 00000000 00000000 BADDRIVER


The preceding text indicates that memory is freed through the driver drivername. This could be the possible root cause.

Next, define the driver:

1: kd> !drivers
Loaded System Driver Summary

Base Code Size Data Size Driver Name Creation Time
80400000 139f40 (1255 kb) 4f3c0 (316 kb) ntoskrnl.exe Tue Dec 07 14:05:26 1999
80062000 ffe0 ( 63 kb) 3d60 ( 15 kb) hal.dll Tue Nov 02 20:14:22 1999
ed410000 1760 ( 5 kb) 1000 ( 4 kb) BOOTVID.dll Wed Nov 03 20:24:33 1999
ed49c000 1b00 ( 6 kb) 680 ( 1 kb) gameenum.sys Sat Sep 25 14:35:57 1999
ed080000 a000 ( 40 kb) 20c0 ( 8 kb) VIDEOPRT.SYS Sat Nov 06 16:55:20 1999
bfdcf000 1d480 ( 117 kb) 7520 ( 29 kb) mga64m.sys Mon Nov 29 20:47:46 1999
bfdbc000 11600 ( 69 kb) 1600 ( 5 kb) el90xnd5.sys Fri Oct 29 17:54:34 1999
ed090000 3a60 ( 14 kb) 5980 ( 22 kb) banshee.sys Fri Oct 29 19:00:56 1999
ed5df000 2e0 ( 0 kb) 4a0 ( 1 kb) audstub.sys Sat Sep 25 14:35:33 1999
ed370000 33e0 ( 12 kb) a40 ( 2 kb) raspti.sys Fri Oct 08 16:45:10 1999
ed0c0000 c5e0 ( 49 kb) 20e0 ( 8 kb) parallel.sys Fri Oct 22 18:00:54 1999
ed5e0000 580 ( 1 kb) 540 ( 1 kb) swenum.sys Sat Sep 25 14:36:31 1999
be552000 72a60 ( 458 kb) 13c40 ( 79 kb) mga64d.dll Tue Nov 30 04:33:19 1999
be113000 36f00 ( 219 kb) 7a20 ( 30 kb) banshee.dll Tue Nov 30 04:31:18 1999
be031000 FFFF ( FF kb) FFFF ( F kb) BADDRIVER.sys Mon Feb 30 23:22:43 2000

TOTAL: 7f8dc0 (8163 kb) 172140 (1480 kb) ( 0 kb 0 kb)


The preceding text indicates that the driver is used by a third-party software package. This driver is most likely the cause of the error. To further investigate this issue, search the Microsoft Knowledge Base for more information. Also, check the file properties with Windows Explorer or by using a Hex editor on the file itself. You can also check the vendor's Web site for any updates or known issues.

http://support.microsoft.com/kb/265879

Edited by eastwindrain, 07 July 2008 - 10:53 PM.

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#23
Tyger

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OK, the bad pool caller means you're trying to load the operating system on a machine which it doesn't have all the drivers so you need to make up a driver floppy for it. You would probably be OK with XP but with win2K you will need that disk.
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