My son has a Dell Latitude Cpi laptop running Windows2000. When I finished upgrading the anti-virus software I noticed the hard disk hadn't been defragged in almost a year, so I started the process. While it was running the dreaded blue screen of death with a 'kernel' error message popped up. Now the machine won't boot up.
I don't have an emergency repair disk(my bad), but I do have the setup boot disks. I've used them to get into the recovery console, but nothing seems to be helping to resolve this problem. The 'fixmbr' command just returns the C prompt, and the 'fixboot' command returns an error that the partition can't be found. Chkdsk returns a message that there are one or more unrecoverable errors.
I was going to try and reinstall Windows2000 but this machine only has one bay that you swap the floppy and CD drive into. When I boot from the floppies, the CD drive isn't recognized when I swap it in. Besides any other suggestions, is there a way to get the CD drive recognized?