[Crystalballl]

I uninstalled an HP printer from my computer when i moved, and left the printer behind for my father. But there is still HP junk on my computer, I'm guessing stuck in my registry. When it comes to that aspect of the computer I have no idea how to fix it?!
Can anyone please help me with this? Its stuck, and messing things up!

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HP Printer Uninstall Problem
17th Dec 2005


Hello – I will try to help you – Tell me the HP Printer Model Number & what Interface – USB or Parallel -

I will give you [a] Tool that may give you additional information about the [Uninstalled Printer]

1st lets [Prep] – [Device Manager] to show us your Printer History – Follow the Steps Below –
________________________________________________________

Preparation Process for [DEVICE MANAGER] to View [Non Present Devices] – This is a 2 Step process that needs to be done only once –

Step – 1 Set [Folder Options] to [Show Hidden Files & Folders]
Step – 2 Set [Device Manager] to [Show Non Present Devices]
_______________________________________________________

Step – 1 Open [Control Panel] and set [Folder Options] to show [Hidden Files & Folders] – (1 time process)

(1) – Click [Start] Button
(2) – Scroll up to [SETTINGS] > Click on [CONTROL PANEL]
(3) – Open [Folder Options]
(4) – Click on [VIEW] Tab
(5) – Scroll down to [Hidden Files & Folders]
(6) – Click the [SHOW HIDDEN FILES & FOLDER] Option
(7) – Deselect OPTION – [Hide Protected OS Files – Recommended]
(8) – Click [OK]
(9) – Close [Control Panel]
__________________________________________________________

Step – 2 Prep [DEVICE MANAGER] to view [Non Present Devices] –( 1 time process)

(1) – Right Click [MY COMPUTER] > Click [PROPERTIES] on Drop Down Menu –
(2) – Click [ADVANCED] Tab – (on System Properties)
(3) – Click [ENVIRONMENT VARIABLES] Tab -
(4) – Under [SYSTEM VARIABLES] Section – Click [NEW] Tab –
(5) – In [NAME] Section – Type – devmgr_show_nonpresent_devices
(6) – In [VALUE] Section – Type the number 1
(7) – Close out by Clicking [OK] Tabs – 3 Times – (3 levels/panels to close)
(8) – Click on [START] Button > Then click on [RUN] –
(9) – Type – devmgmt.msc – and then Click [OK] – This will open [DEVICE MANAGER]
(10)– Click [VIEW] on Menu > Click [Show Hidden Devices] on Pop Down Menu –
(11) – View [Hidden Devices] – Indicated by Faded Gray Print – (Close when completed) –
(12) – Restart Computer – (To ensure a good [Initial] beginning -
___________________________________________________________

Standard Process to Open [DEVICE MANAGER] with [Show Hidden Devices] Option set -

(1) – Right Click [MY COMPUTER]
(2) – Browse down [Menu] to [Properties] > Double Click to Open Properties Page
(3) – Click on [HARDWARE] Tab
(4) – Click on [Device Manager] Tab
(5) – Click on [View} on Menu Bar
(6) – **Click on [Show Hidden Files]**
(7) – Expand Folders as required
(8) – You need to double left click or right click each line to reveal additional info
(9) – [Non Present Devices] will be denoted by –(Light/faded gray print)

** Step 6 will have to be set to [Show Hidden Files] on each opening of [Device Manager] **
________________________________________________________

EDITed by Jack123 - 17th Dec - 2005 - Removed Everest Link - and 2nd Tool Procedure -
FREE HOME EDITION of EVEREST is Discontinued - Attachment Removed -
_________________________________________________________

I will give instructions on [Device Manager] & the Viewing of [Non Present Devices] – on next Post -

I think that when you [Uninstalled] HP Printer – Your Driver Files were opened & did not get completely [Uninstalled] correctly – There are [Remnants] left – You probably did not close your [AntiVirus] Program before the Uninstall Process & this Opened some Files & did not get Uninstalled –

Not sure what we will be able to do – but we will be able to see what [Device Manager] has recorded about Printer History –

Jack123

[attachment=5263:attachment]

Edited by Jack123, 17 December 2005 - 03:51 PM.

[Jack123]

HP Printer Uninstall Problem
17th Dec 2005


Hello – I will try to help you – Tell me the HP Printer Model Number & what Interface – USB or Parallel -

I will give you [a] Tool that may give you additional information about the [Uninstalled Printer]

1st lets [Prep] – [Device Manager] to show us your Printer History – Follow the Steps Below –
________________________________________________________

Preparation Process for [DEVICE MANAGER] to View [Non Present Devices] – This is a 2 Step process that needs to be done only once –

Step – 1 Set [Folder Options] to [Show Hidden Files & Folders]
Step – 2 Set [Device Manager] to [Show Non Present Devices]
_______________________________________________________

Step – 1 Open [Control Panel] and set [Folder Options] to show [Hidden Files & Folders] – (1 time process)

(1) – Click [Start] Button
(2) – Scroll up to [SETTINGS] > Click on [CONTROL PANEL]
(3) – Open [Folder Options]
(4) – Click on [VIEW] Tab
(5) – Scroll down to [Hidden Files & Folders]
(6) – Click the [SHOW HIDDEN FILES & FOLDER] Option
(7) – Deselect OPTION – [Hide Protected OS Files – Recommended]
(8) – Click [OK]
(9) – Close [Control Panel]
__________________________________________________________

Step – 2 Prep [DEVICE MANAGER] to view [Non Present Devices] –( 1 time process)

(1) – Right Click [MY COMPUTER] > Click [PROPERTIES] on Drop Down Menu –
(2) – Click [ADVANCED] Tab – (on System Properties)
(3) – Click [ENVIRONMENT VARIABLES] Tab -
(4) – Under [SYSTEM VARIABLES] Section – Click [NEW] Tab –
(5) – In [NAME] Section – Type – devmgr_show_nonpresent_devices
(6) – In [VALUE] Section – Type the number 1
(7) – Close out by Clicking [OK] Tabs – 3 Times – (3 levels/panels to close)
(8) – Click on [START] Button > Then click on [RUN] –
(9) – Type – devmgmt.msc – and then Click [OK] – This will open [DEVICE MANAGER]
(10)– Click [VIEW] on Menu > Click [Show Hidden Devices] on Pop Down Menu –
(11) – View [Hidden Devices] – Indicated by Faded Gray Print – (Close when completed) –
(12) – Restart Computer – (To ensure a good [Initial] beginning -
___________________________________________________________

Standard Process to Open [DEVICE MANAGER] with [Show Hidden Devices] Option set -

(1) – Right Click [MY COMPUTER]
(2) – Browse down [Menu] to [Properties] > Double Click to Open Properties Page
(3) – Click on [HARDWARE] Tab
(4) – Click on [Device Manager] Tab
(5) – Click on [View} on Menu Bar
(6) – **Click on [Show Hidden Files]**
(7) – Expand Folders as required
(8) – You need to double left click or right click each line to reveal additional info
(9) – [Non Present Devices] will be denoted by –(Light/faded gray print)

** Step 6 will have to be set to [Show Hidden Files] on each opening of [Device Manager] **
________________________________________________________

EDITed by Jack123 - 17th Dec - 2005 - Removed Everest Link - and 2nd Tool Procedure -
FREE HOME EDITION of EVEREST is Discontinued - Attachment Removed -
_________________________________________________________

I will give instructions on [Device Manager] & the Viewing of [Non Present Devices] – on next Post -

I think that when you [Uninstalled] HP Printer – Your Driver Files were opened & did not get completely [Uninstalled] correctly – There are [Remnants] left – You probably did not close your [AntiVirus] Program before the Uninstall Process & this Opened some Files & did not get Uninstalled –

Not sure what we will be able to do – but we will be able to see what [Device Manager] has recorded about Printer History –

Jack123

[attachment=5263:attachment]

Edited by Jack123, 17 December 2005 - 03:51 PM.