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Uninstall list error


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#1
nic767

nic767

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In my Add/Remove Programs list there's about 10 copies of Norton Internet Security and 2 Copies of Norton Anti-Spam, in addiition to a Symantec and Symantec Network Drivers Update icon.I've tried many methods of cleaning them up, but to no avail.

When I use CCleaner, it fixes all the "Issues" but when I try to delete the entry, it comes up with the error message "Cannot delete MSI installer." I've looked through the uninstall section of the Registry to no avail also.

Any help is ppreciated.
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#2
greyknight17

greyknight17

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I posted a reply to your HijackThis log. I see some dead entries there for Symantec, so hopefully that will clean up the mess.

If there are no problems (error messages) at startup regarding Symantec missing files, then I wouldn't worry about it. Just go into HijackThis->Config->Misc Tools->Open Uninstall Manager. Look for those Symantec entries you want to remove and click on them once. Then hit the Delete this entry button in HijackThis. Do this for all those redundant/extra entries...
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