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Removing message box at startup


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#1
Janis

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I am trying to help my DIL very long distance. I have never seen their pc but know it is a Compaq about two or three years old, running XP home. She says that every time she boots, a pop up box appears warning her about making changes to her WIN32 file. She closes the box each time and it doesn't impede the pc operation. Still it shows up each time she boots. How does she get this to go away? I am hoping she had an XP CD or restore or whatever COmpaq sells with their pc's but am not sure. :tazz: b BTW how do you find Explorer in XP, is there a search or find choice?

Edited by Janis, 16 December 2005 - 02:47 PM.

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#2
dsenette

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as far as finding explorer in xp...do you mean internet explorer or windows explorer?

if it's windows explorer either press windows key + e or do start > run > explorer.exe

as far as the rest of the problem....with that info..no idea...give us all the info on the problem as you can...were there any software changes before it started...hardware changes?
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#3
Janis

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Myapologies for the scant information. My DIL is even more non tech than I! The only change she mentioned was an attempt to load her Kodak photo software as it had disappeared. Her atttempts to reload were unsuccessful and now the box comes up each time at bootup. Is there a way to go into startup routines as there is in 98SE? Somehow she needs to tell it to stop loading either a "folder"? or the error box.
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