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cannot open any word or excel files.


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#16
kbkdad

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hey guys, i am having the same problem but only with execel. i did try the suggestion but didn't fix my problem. also my is a little different, my files aren't saved on the HD but on a floppy. all other exl. files can be accessed as well as .doc files. just this one file that that i have saved as budget.
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#17
peterm

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try to copy the file to the HD then open it.
You should NEVER run files from floppies.
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#18
kbkdad

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did that too, this is my wife's stuff and no matter how hard i try to ponded in her head, she just don't get it.
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#19
peterm

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call me crazy but
open word then try to import the file through word (insert microsoft work sheet)
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#20
kbkdad

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thanx for the advice, but i had attempted that before as well, but i went back and tried again and got an error message about using something to repair it in the open dialog, never heard of that or seen that. but i have tossed in the towel thanks for the help.
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#21
peterm

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so what is the message?
with the disk in the A: drive go start >run then type in chkdsk a:/r Press ok.
Then try and copy the disk or files to the C: drive or the desktop.
Can you access them now?

Edited by peterm, 02 July 2005 - 08:41 PM.

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#22
netmaster

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Hello All,

I also started getting the same problem today after applying probably some automatic windows updates, may be!!

But fortunately I could solve the problem this way. You can try this and it should work.

- Login with administrator's account.
- Go to C:\Documents and settings\
and rename your user's foldername to something else, say 'userbak'
- Logoff and login as normal user
This will create another folder in the above folder with fresh profile. Copy all the relevent files there and see if it works.

It worked in my case. I know it was a frustrating experience. It wouldn't open a single .doc or .xls file.

-Net Master
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