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cant access certain sites


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#1
JayBern

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i cant log in on msn and visit some sites like gmail.com.
when i try to log in on msn, i get this.
msn_error.JPG
when i try to access gmail.com, i get this.
connection_failure_error.JPG

please help.

Edited by beanie, 18 December 2005 - 12:14 PM.

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#2
Dr. Gutstein

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Try ccleaner
Instal it, update and click run cleaner
I think it will helps

~Dr. Gutstein~
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#3
JayBern

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ehm, does it delete any of my files? as in, my documents, programs?

i need to know what is it deleting. if im going to loose any documents in the process also? documents that i've created?
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#4
Dr. Gutstein

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Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click Yes.


Note: For 98 and ME users
Under Options put a check next to the following
  • Empty Recycle Bins
  • Delete Cookies
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click Yes.
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#5
Numb Remxed

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basically just empty out yor internet cache and cookies.

Also double check that you set your browser to accept cookies.
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#6
JayBern

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i've just restart my computer after a "CleanUp!". and i still cant access certain sites or log in on msn.

any idea why?
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#7
Dr. Gutstein

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:tazz:

You will wait a Mod or expert to take this!
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#8
JayBern

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yes please. i do respect and appreciate your help as a senior though.

please, direct a staff / expert to this thread. they might think this thread is already taken by a staff.
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#9
windowsxpguy

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I had this problem. not so long back, This Problem occured because of My Firewall, blocking access to the site. Just Go to your Firewall and find then 'Trusted applications' tab, Click MSN MESSENGER and then under 'Trusted websites' enter your Gmail website. Apply and OK, Then Restart, This should help, But if Not Re-Post.
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#10
JayBern

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i have no firewall for this computer. even microsoft firewall. so no need to touch on any firewall.

i have tried the other methods, but im still unable to log in. please direct me.
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#11
jrom727

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Can you try pinging the sites you mentioned and post the results.

Start > Run > type: command
Type: ping (website)
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#12
JayBern

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here is it. sorry for the late reply.



Microsoft® Windows DOS
©Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\BERNIE~1.NEW>ping gmail.com

Pinging gmail.com [64.233.161.107] with 32 bytes of data:

Reply from 64.233.161.107: bytes=32 time=389ms TTL=234
Reply from 64.233.161.107: bytes=32 time=304ms TTL=235
Reply from 64.233.161.107: bytes=32 time=303ms TTL=235
Reply from 64.233.161.107: bytes=32 time=302ms TTL=235

Ping statistics for 64.233.161.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 302ms, Maximum = 389ms, Average = 324ms
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#13
jrom727

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You can ping the site, meaning it's really a browser issue (i think).

I bet it's a browser setting.

Im not sure if you've perform the basic yet, but give it a try anyways.

# Click Start.
# Click on Control Panel.
# Double click on Internet Options.
# This should open the Internet Options Properties window.
# Click on the Advanced tab.
# At the bottom of the window their will be a Restore Defaults button.
# Click the Restore Defaults button.
# Click the OK button. All done!
# This should restore the Internet Explorer default settings.

Edited by jrom727, 30 December 2005 - 12:06 AM.

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#14
JayBern

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didn't work, i still get the same error.

just so you didn't know, i use firefox as my browser. and i cant view the page on it and on ie as well.
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#15
jrom727

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this is just weird.

Are you using a host file to block some sites? (or any software w/c does the same thing)

You can access other secure sites tho, right?

Try pinging the other site you cant access.
The IP from GMAIL is Google, so let's try another one. (just to see if you can access the site thru DOS)
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