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Posted 18 December 2005 - 12:28 PM
Posted 18 December 2005 - 04:05 PM
Posted 18 December 2005 - 11:07 PM
He uses a dial-up connection
I know the modem is connected because the modem status icon is active in the taskbar, and it shows data sent and received. Also, when I lift the receiver on the phone, there is modem noise.
Yes, he has an account which is well established (unfortunately they do not offer tech support)
His comp was configured, and had no problems, until now. He didn't make any changes whatsoever. I followed windows 'help' troubleshooter, deleted the old connection, and set up a new one. I even uninstalled the modem and re-installed it. I double checked all of the TCP/IP settings in network properties, and everything seems up to par. He's running Windows ME, by the way.
This seems like it should be so easy to fix, but still I am at a loss. Any suggestions are greatly appreciated. Thank you again.
Posted 19 December 2005 - 08:31 AM
Posted 20 December 2005 - 03:20 PM
Posted 21 December 2005 - 08:05 AM
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