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WININET.dll Error When Running Streaming Video in AOL


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#1
woodsy57

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Streaming Video runs for 10 - 30 seconds; locks up both AOL and Internet
Explorer. Error message indicates WININET.dll error. What could be causing
this problem and what is the repair?

Also can not play Real Player directly. Have not tried Windows Media
Player; next step down the path.

Appreciate anyones help on a fix...

Thanks in advance.
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#2
dsenette

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could you give us the exact error message?
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#3
woodsy57

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This is the error log message from AOL System Information...

[ERRORLOG]
Error1=02:56:22 12/19/05 0 : WININET.dll/6.0.2900.2781 + 0x78bac (0x77228bac) 0001:00077bac
Error2=02:56:22 12/19/05 1 : WININET.dll/6.0.2900.2781 + 0x78fc0 (0x77228fc0) 0001:00077fc0
Error3=02:56:22 12/19/05 2 : WININET.dll/6.0.2900.2781 + 0x7942d (0x7722942d) 0001:0007842d
Error4=02:56:22 12/19/05 3 : WININET.dll/6.0.2900.2781 + 0x795f2 (0x772295f2) 0001:000785f2
Error5=02:56:21 12/19/05 4 : WININET.dll/6.0.2900.2781 + 0x75507 (0x77225507) 0001:00074507
Error6=02:45:39 12/19/05 0 : WININET.dll/6.0.2900.2781 + 0x78bac (0x77228bac) 0001:00077bac
Error7=02:45:39 12/19/05 1 : WININET.dll/6.0.2900.2781 + 0x78fc0 (0x77228fc0) 0001:00077fc0
Error8=02:45:39 12/19/05 2 : WININET.dll/6.0.2900.2781 + 0x7942d (0x7722942d) 0001:0007842d
Error9=02:45:39 12/19/05 3 : WININET.dll/6.0.2900.2781 + 0x795f2 (0x772295f2) 0001:000785f2
Error10=02:45:39 12/19/05 4 : WININET.dll/6.0.2900.2781 + 0x75507 (0x77225507) 0001:00074507


Here is the message one window deeper past the general error message that states something similiar to AOL has encountered a problem and will have to shutdown, etc... then when you select the more information window the following appears...

Error Signature
AppName: waol.exe AppVer: 9.2.0.0 ModName: wininet.dll
ModVer: 6.0.2900.2781 Offset: 00078bac
To view technical information about the error report, click here.

Do you suggest I run a HJT log and send before proceeding or is there a way to repair the WININET.dll?

This problem is particularly perplexing...

Thanks for your help,
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#4
dsenette

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let me research these errors first
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#5
dsenette

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i'm not getting anything usefull for those...

do you have an xp disk?
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#6
woodsy57

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Yes, I have my XP disk... it was the one received from Dell when I got the computer.

Do you think it would be worth running HJT and looking at the log?

I routinely run SpyBot and Adaware. Of course, we all know things can sneak in.

Thanks,

Woodsy57
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#7
dsenette

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it's never a bad idea to just get checked out follow these instructions to do that
Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.


at the same time

Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

let this run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.

post the results of the SFC in this thread...and all malware related information in your new malware thread
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#8
woodsy57

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I've got the original OS CD that Dell sent w/ my computer...

Titled, "Reinstallation CD MicroSoft Windows XP Home Edition"

I think this will do the ticket... Let's see how this goes...

Will post later in day... have Christmas shopping piling up...

Thanks,

Woodsy57
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#9
woodsy57

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Okay... I ran the SFC /scannow command. I did not get any 'completed' notification but got a new command line. I opened up the Even Viewer>System... there are a large number of lines in this file and none of them are very descriptive unless you open them up. I don't know which ones you want to see...

I've copied the ones associated w/ the recent scannow below...

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 12/20/2005
Time: 2:28:59 PM
User: NT AUTHORITY\SYSTEM
Computer: R2D2
Description:
The ATWPKT2 service was successfully sent a start control.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

====
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 12/20/2005
Time: 2:28:52 PM
User: NT AUTHORITY\SYSTEM
Computer: R2D2
Description:
The ATWPKT2 service was successfully sent a start control.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
===
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 12/20/2005
Time: 2:28:52 PM
User: N/A
Computer: R2D2
Description:
The Application Layer Gateway Service service entered the running state.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
===
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 12/20/2005
Time: 2:28:46 PM
User: NT AUTHORITY\SYSTEM
Computer: R2D2
Description:
The ATWPKT2 service was successfully sent a start control.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
===
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 12/20/2005
Time: 2:28:45 PM
User: NT AUTHORITY\SYSTEM
Computer: R2D2
Description:
The Application Layer Gateway Service service was successfully sent a start control.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
===

ALL LOOKED NORMAL BUT THIS ONE INDICATES A PROBLEM...

Event Type: Information
Event Source: Windows File Protection
Event Category: None
Event ID: 64004
Date: 12/20/2005
Time: 1:50:23 PM
User: N/A
Computer: R2D2
Description:
The protected system file c:\windows\system32\oembios.sig could not be restored to its original, valid version. The file version of the bad file is 0.0.0.1 The specific error code is 0x800b0100 [No signature was present in the subject.
].

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
===

I don't know how to send you these in a file or how useful they would be. Anyway, I rebooted, went into AOL tried the streaming video and STILL have the same problem. Appears the the WININET.dll is the same version as before so it doesn't look like it was changed/repaired.

Where to proceed from here?

Appreciate your help and await your reply.

Thanks,
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#10
dsenette

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Boot up with the XP CD in the drive and let Setup run. Go past the "C" and "R" repair options by presssing Enter just as if you're doing a clean install and you'll eventually get an option to "Repair an existing installation". That's the one you want. If it asks about formatting you've gone wrong, so start over.

You'll get to keep your existing apps & settings, but you need to re-install SP2, Windows Updates & any unsigned drivers afterwards. NOTE: Be aware that you'll lose any protection from Blaster / Sasser type worms. Don't go online without a firewall, whether the built in Windows one or 3rd party.

How to Perform A Re-Install Of XP
Repair XP
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