I am trying to reinstall windows on my friend's PC.
It is an HP Pavilion a409.uk
It had so many viruses and so much Spyware that I decided to just wipe it and start from fresh.
So, I used an XP boot disk that a geeky friend gave me to boot up her machine and FDISKed the whole lot, recovery partition and all.
Then I created a single boot partition and formatted the drive.
Next, I installed Windows XP from my own XP Home disk, using her Product Code.
It won't activate.
I called Microsoft and they told me I had to speak to Hewlett Packard because they can't give me a new (Valid) Product Code.
I rang HP and they told me to use the recovery disks from the Recovery process built into their machines.
So, after setting it all up just so, I had to start again from scratch.
Such is life.
I used the recovery process to insert each of the seven CD's in turn, until when I put the one marked 6 of 7 into the drive, it told me it wasn't the right disk.
So I put the one marked 7 of 7 in and it accepted it.
I assumed that numbers 6 and 7 were mixed up so I put the disk marked 6 of 7 in when it asked for the 7th disk.
I have checked the disks on another PC and I have disks 1-4, 2 disk 5's and 1 disk 6, no disk 7.
If I contact HP (at 60p per minute no less), can I demand they send her a full set of recovery disks or am I screwed?
Any assistance and / or advice gratefully received.
Many thanks, in advance,