I posted another reply on here for someone who had a problem with a toolbar, in another area of the forum. My prob. ( embarisingly ) was with this sinister place called CoolWWWSearch & the infamous AZESearch (s***)bar toolbar garbage. Call it exactly what it is. It stems off of an ActiveX Control , & was named ZToolbar Module before it becomes a real pain as an AZESearch toolbar file that you can't seem to get rid of. It's sort of hard to type a post & explain how to rid yourself of it, but I will attempt it in a few posts.
{ this can take a long time, but done right, after a few attempts by me, it does work! I had to fight it for at least 1.5 days. }
1st off, you will need to get Spybot Search & Destroy & Spyware Blaster (latest version ). They are free, & be sure to run updates on them first. &, also, CWShredder. 2nd, is go to :
http://housecall.tre.../start_corp.asp &/or
http://www.symantec.com, or both sites, & run , yes, a virus scan from the free scans on those sites. Your problem is with what is called Dialers & Adware + Hijackers that take your browser & put other junk on your comp. & I used , from Google, AVG antivirus, FREE Download. Run AVG also, to double check the listings, + remove all virus, if any, from your system. You should see a list of dialers & adware appear also on the check. Exam. IE Access2.dll ( Dialer Target ). There are some removal tools @ Symantec. for Dialers & Adware. + Instructions, but I found an easier way to take care of it. But, use the removal-tool from Symantec, Adware180Search. Exam. C:\Windows\Isnmh.exe. was an Adware180Search on my system.
You will need to manually delete some files. C:\windows\system32\Dialer Offline.dll (Dialer StripPlayer). for a good example. There was also, C:\windows\sideb.exe (Adware Elite Bar B) C:\windows\Application Data\jzxchhlb.dll (Adware.Lop) C:\windows\Temp\targetsaver.exe (Adware TargetSaver) C:\Windows\Temp\289783634.dll (Adware Elitebar). I went in & deleted all but one of these files. the Adware180Search one. If you want to manually do this before running safe mode, you can, but be careful. But don't delete all those just yet. Depending on your operating system or windows version, you need to, after you run the virus check with AVG or whichever, use Spybot & Spyware Blaster, w/ CWShredder. Then, after this, run your comp in SAFE MODE.
(look for instuctions online on how to run your ver. of Win in safe mode - - Win ME , for exam. You go to control panel, & select system, performance, file system & then troubleshooting , & check the box that says Disable System Restore.. Then, go to Start, then RUN ,& type msconfig. Select Advanced & put a check in the Enable Start Menu box. then reboot, & when windows loads press F8 to access safe mode.) (You will need to undo all these steps , to reboot back out of safe mode. That means to be sure the Enable Start menu box is unchecked again, & the system restore in control panel/system/performance/ file system - troubleshooting, & the disable system restore box is unchecked, to turn system restore back on, before you reboot again.)
Don't worry , these steps are long but simple to use.
When you are in Safe Mode:
Again, run antivirus.After the antivirus check is finished, then use the symantec tool to remove the adware180search. Then, still in safe mode, run spybot-search&destroy, spyware blaster, & cwshredder. After those, then go to the listed folders above & delete all the files in those system folders. If there are any left. Like I said, I deleted most of them before I ran safe mode.
(Just be cautious as to what you are deleteing, you may cause damage, & have to run restore configuration or reinstall windows again.)
Run a search to find any related AZESearch files & delete them as well. Then turn off safe mode, putting system restore back on & the rest , back to the normal windows configuration, but before you reboot?
You will also find a list of favorite links in your favorites folder. Now is a good time to *Delete* all of the ones they added, too.
+ go to Control Panel , & select Internet Options, & for your homepage ,set it back. Exam.
http://www.google.com/. Click Apply & ok. Now reboot the comp. out of safe mode.
After a few attempts & determined to get my system adware, dialer, virus, hijcaker free of this AZESearch toolbar & other junk, it finally worked, & got rid of it 98%. I still have a few touch ups to get rid of the remnants, but it's not on my browser anymore, & I have full control of my comp. again. Doing it this way, turns off Windows explorer, so you don't get that Cannot delete file, windows is using it - etc.
You do this right, & it should work, & hope this helps ppll. Take care.