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can't open any folders or explorer


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#1
catchis

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All of the sudden i can't open any folders or anything on c drive, although the programs on my desktop will open.

The same messages comes up each time _ An error has occured in Internet explorer and will shut down.


I have to go to the task manager to get out of the freeze up. Out look and IE work fine, it's just my programs.

I have run AVG and restarted my computer but nothing helps.
thanks
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#2
Retired Tech

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Click start then run, type sfc /scannow then press enter, you need the XP CD and get an onscreen blue progress bar, when the bar goes, reboot.

Click start, all programmes, accessories, system tools to run disc clean up, click more options then clean up restore points, click confirm, click OK. Then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete, then reboot

If no change


Download and install Tune Up 2006 Trial

Run disc clean up then registry clean up then click optimize to run reg defrag, which needs a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor


If no change, the next thing to do would be a repair install, this will leave data and settings intact

XP Repair

If you are unable to run XP Repair

Alternate XP Repair

Use the last one, Windows Installation CD to repair the current installation, which uses a slightly different method


After running the repair it will be necessary to install all Windows Updates

Microsoft Update

Beyond this, it could be a hardware fault
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#3
bgc197

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Reload IE
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#4
catchis

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Thanks, I reload IE and the problem took care of itself.
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