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driver_power_state_failure error


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#16
sfernan

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I have had the exact same issue and did see some ppl talking in french about it.
http://www.annoyance...inxp/1107755498

If anyone finds a solution to this problem please please keep us updated.
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#17
sfernan

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Forgot to add that i had only installed Ghost 9.
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#18
j4bberw0ck

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Funnily enough, the other time I had a problem was some years ago - Norton AntiVirus running under Windows Me. The machine ground to a halt within hours of NAV going on. Norton insisted there were no issues with NAV, never had a complaint etc.... eventually contacted MS Tech Support who immediately said there was a known issue with NAV / Me - NAV filled the entire disk with files of zero bytes until it was completely full. Delete them, it'd do it again.

I've now installed Acronis TrueImage and it runs like a charm. :tazz:
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#19
zzrxox

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i have the axact problem with ghos 9 in addition i have kaspersky 5 but i dont know yet if there is any conflict between them
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#20
zoobio

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I have ghost 9 installed with xp pro on a toshiba laptop. I have not had the problems you describe. I do, however, recommend to anyone that they disable the startup services and icon tray for ghost when you're not using it. To do this, go to the start menu, run, and type in "msconfig". I have found that ghost runs checks on the state of your hard disk all the time, and this consumes processor time and ram. Ghost 9 is a great product that works well for backing up your drives. It seems dumb to me to have it running as a service all the time. I know why it does - its so that you can make incremental backups, but it would be smarter to make full backups anyway and by disabling it, resources aren't unnecessarily being used.
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#21
cocoonclubber

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hi @ all....

got the same problem... :-/
i searched all over the net, but i was sure that this is a ghost problem! and now i found this post...

ok, to my configs:

also ghost 9
also kaspersky av 5

i installed a new system, end wanted to back it up, so i installed ghost 9, and... all problems like above appeared.

but i yet got no solution for that.

ghost is such a fine thing, but this problems is had the sys installation before also. this time i tried it again, and the same problem. i think that the time before, i got no kaspersky av installed, probably symantec.

this is a baaaaaaaaaaad problem :-(

to my hardware specs: got a asus m2400n notebook.
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#22
thegorx

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I've just been searching for this problem and came across this post

I haven't really been impressed by Symantec lately and this is the limit

Their products stink, and they don't uninstall very well in most cases you need another tool to totally uninstall their products

This problem is most definitely the problem of Norton Ghost 9.0
If I try to stop the service in anything other than safe-mode I get a stop error

but hey I can live with that reboot wait for chkdsk to see how many of my files are now corrupted because of the crash.

I'll just stick to older command prompt versions of ghost for now

wow, first symantec ruined Ghost now it ruined powerquest drive image too

I guest I'll be looking into TrueImage

Sorry for bringing up a month old thread
a month and they still haven't fixed it, they're too busy pointing fingers
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#23
thegorx

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oops, I didn't notice the second page
I I newbie to this forum

anyway I'm using PC-Cillin 2005
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#24
StephenB

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Greetings...

I've also experienced this Ghost 9 shutdown problem on an HP a640n Pavilion desktop. I've been working with one of the Symantec Tech Support Specialist (based in Washington state) for a couple of months now but, unfortunately, there is still no obvious answer. However, there is a hint in some earlier messages here: I am using the latest Kaspersky AV and firewall. This seems to a bit of a common element with this problem. I'll uninstall Kaspersky tonight to see what happens.
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Cheers Stephen
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#25
StephenB

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Hello again....

I ran my tests tonight and now I'm fairly certain the Ghost 9 shutdown problem is caused by a conflict with the Kaspersky AntiVirus program. If I remove either one or the other program, then the problem goes away.

There seems to be no conflict between Ghost 9 and the Kaspersky Anti-Hacker (firewall) program.

I'll report back if I learn of a solution... other than changing programs. :-)
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Cheers, Stephen
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#26
j4bberw0ck

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Thanks, Steven - valuable information. I'll check it out here and come back with findings.
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#27
StephenB

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Hello again... Here is my exchange with the Symantec Product Support Analyst with his response in "quotes" after I told him I had identified the problem.

"I am sorry, I was aware of this issue with the Kaspersky AntiVirus
program. I thought you were using Norton AntiVirus."

You never asked and I didn't know this was a problem. btw, there is no
strong/real reason for not using NAV other than I already had Kaspersky
on my system when I first started looking at Ghost 9.

"A computer should never have 2 AntiVirus programs installed on it.
Having 2 AntiVirus programs installed on a system usually causes
problems. And at times Windows will not even be able to boot to normal mode."

Craig, I didn't have two AV programs on my system. I only installed NAV
last night when I discovered what the problem was.... So the problem, as
I see it, is not that I have two AV programs (which I didn't/don't have)
but that there is some sort of conflict between Kaspersky AV and Ghost 9.

Since I've been successfully using Kaspersky for some months now without
a problem with other programs, there must be some sort of setting or conflict
between what/how things are monitored in KAV and Ghost 9. I've exited
out of Kaspersky AV before shutdown but this hasn't worked. Any other
thoughts or do you want to close this matter? It would be nice if we
could come up with a solution for Symantec KnowledgeBase.
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#28
j4bberw0ck

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Good post; and how typically dense / obstructive of large software company "support".

Regards
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#29
thegorx

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well I tried trueimage and it had a problem with services as well but I couldn't nail it down it seems like it all depends,
I suppose if anything kicks in while it's doing it's thing a problem can occur

With Norton Ghost it seems to also have a problem with iomega but again it's not consistent the only thing that is consistent is disabling Norton Ghost.

So it would seem imaging from with windows xp is a long way from being the way to go
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#30
Smiffy99

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Well would you beleive it?

I too have simply had enough of Nortons (Symantec) products and have experienced much the same as those above have.

First, it was with the Creative Audigy Soundcard - a "Known" conflict with NAV since at least 2004 and guess what? Not rectified in 2005 release - disgraceful.

So, not being able to use NAV 2005 I install Norton System Works for firewall and antispam BUT this wont install unless it installs NAV as well - anyone need a copy (legit) of Norton Internet Security as its no use to me!

Right, so as to not have wasted ALL my money, install Systemworks WITHOUT NAV. and have the same shutdown errors / reboots etc.

It has taken me three months of faffing aroung and reinstalling to try and resolve this issue and Symantec are totally hopeless. "Oh, try our 60 money back guarentee" Err...did I not just say I brough the products over THREE months ago?

Now using Steganos and will investigate other methods of drive backup but as for Norton - good riddence.
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