Just tried to install a Epson CX6600 printer to a Dell machine with XP Pro. When we plug in the cable during the SW install process we get an error "Cannot install this hardware...... The RPC Server is Unavailable".
I tried Epson CustSupt and they said the problem was with the operating system and to call Dell or M$. Well, Dell wants $99 to fix the out of warranty machine.
I searched M$/kb and found a similar problem for NT machines. They said could be a problem with Spoolss.exe or Spoolss.dll. I searched and don't have a Spoolss.exe file on the machine; I have 4 spoolss.dll files on the machine. (I may have deleted spoolss.exe because it kept trying to go to the internet - can't remember -- it was a year ago).
Anyway, one of the NT fixes was to copy a file from another NT machine and save it on the problem machine.
Will this trick work for XP Pro too? What should I do?