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Hi. My computer stops working right after downloading sp2. once sp2 is done with setup it reboots and thats all it wants to do. Keeps on wanting to reboot. and the only thing that works is safe mode. but I end up having to reinstall xp pro. please help.
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XP repair install will remove SP2

Windows XP logon screen does not appear and the computer continuously restarts


When you start your computer, the Microsoft Windows XP startup screen appears, and then the computer may restart. The Windows XP logon screen does not appear.


This issue may occur if the Kernel32.dll file is missing or damaged.


To resolve this issue, use the Windows Recovery Console to extract a new copy of the Kernel32.dll file from the original Windows XP CD. To do this, follow these steps:

1. Start the Recovery Console. If you do not have the Recovery Console installed, start it from the Windows XP CD.

To do this, follow these steps:

a. Insert the Windows XP CD, and then restart the computer. If you are prompted, select any options that are required to start from the CD.

b. When the text-based part of the Setup program starts, follow the instructions that appear on your screen. To select the repair or recover option, press R.

c. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the recovery console.

d. When you are prompted, type the Administrator password.

2. At the command prompt, type cd system32, and then press ENTER.

3. Type ren kernel32.dll kernel32.old, and then press ENTER.

4. Type map, and then press ENTER.

5. Note the drive letter that is assigned to the CD-ROM drive that contains the Windows XP CD. It is appears in a format that is similar to the following format:

D: \Device\CdRom0

6. Type the following command, and then press ENTER:

expand drive\i386\kernel32.dl_

Where drive is the drive letter of the CD-ROM drive that contains the Windows XP CD).

For example, type:

Expand d:\i386\kernel32.dl_

Note Include the underscore character after the "L" in Kernel32.dl_.

You receive the following message: Kernel32.dll
1 file(s) expanded.

7. Type exit. The computer restarts.

8. Remove the Windows XP CD, and then start the computer as you regularly do.

Microsoft Windows XP Professional Edition
Microsoft Windows XP Home Edition

If no change

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

Click start then run, type
sfc /scannow then press enter, you need the XP CD and get an onscreen blue progress bar, when the bar goes, reboot.

Click start, all programmes, accessories, system tools to run disc clean up, click more options then clean up restore points, click confirm, click OK. Then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete, then reboot

When it gets to the desktop, the system files and the hard drive will be as they should

Download and install Tune Up 2006 Trial

Run disc clean up then registry clean up then click optimize to run reg defrag, which needs a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

If no change, the next thing to do would be a repair install, this will leave data and settings intact

XP Repair

If you are unable to run XP Repair

Alternate XP Repair

Use the last one, Windows Installation CD to repair the current installation, which uses a slightly different method

After running the repair it will be necessary to install all Windows Updates

Microsoft Update

Beyond this, it could be a hardware fault
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thank you for your info hope it helps..
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