[fcuk-microsoft]

I'd say 7-8 restarts in past 15 minutes. Error reports tell me this [bleep]:

Error caused by a device driver

Thank you for sending an error report to Microsoft.

Error report summary

Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

Information about this error

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

Next steps

We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.

ive sent at least 500 errors in past month for this [bleep] and they still cant give me any advice except keep sending em. I dont know what stop code it was because it doesnt give the blue screen, it just restarts

Edited by fcuk-microsoft, 23 December 2005 - 11:00 PM.

[Advertisements]

Boot the computer into SAFE mode and see if it stays up.

[Matt.F]

Boot the computer into SAFE mode and see if it stays up.

[fcuk-microsoft]

Boot the computer into SAFE mode and see if it stays up.

Actually ive noticed that it stays fine if i dont open a big program. everytime it has restarted i had Diablo II running. My only guess would have to be overheating. If so how would i verify this

edit:

System temp - 100 F
CPU temp - 145 F

Edited by fcuk-microsoft, 23 December 2005 - 11:32 PM.

[The Skeptic]

According to your description the problem seems to be a hardware one. CPU temperature is definitely too high. Open the box and see if cpu fan rotates freely. Make sure that there is no dust accumulation clogging the heatsink and clean carefully with compressed air or a soft, thin, brush. Check the same on video card and fix if necessary. Make sure that all other fans are in good condition. If all the above didn't help than you have to remove cpu heatsink, clean thoroughly the top of the cpu and bottom of heatsink from any remains of thermal paste or thermal pad, apply a very thin layer of a good quality thermal paste to both surfaces and reinstall. Cpu temperature should not exceed 50-55 degrees C even under heavy, continous, load (If it does, you should consider installing a high performance heatsink and fan).

All the above is simple and cheap to perform. If the temperature drops down but the computer keeps restarting I would check that power supply unit is not faulty or underrated, that memory modules are not faulty and the video card. The easyiest way to do this is if you have another computer from which to take parts temporarily, install one at time to find where the problem is.