I was reinstalling my OS Microsoft ME, when I discovered the need to change the display settings in order to install my printer. Right-clicking on MY COMPUTER, a short-cut on the desktop, and then on PROPERTIES took me to control settings where I clicked on the on the HARWARE PROFILES tab in the SYSTEM PROPERTIES dialog box. The cursor for adjusting the ratio of pixels was frozen. I was instructed by Microsoft Learning (www.microsoft.com/learning/books/troubleshooting/windows/ls/013102.asp) to click COPY and in the COPY PROFILE dialog box to create a 'temporary' copy of the hardware profile. I then RESTARTED the PC and pressed F8 when the "Starting Windows" text appeared. On the STARTUP MENU I choose SAFE MODE. In the SELECT A HARDWARE CONFIGURATION dialog box I attempted to click on the copy of the configuration created previously as 'temporary'. but the POINTER of the mouse was frozen in SAFE MODE and I could go no further except to hit Alt-Ctrl-Del to get out of safe mode and reboot. I was suppose to be able to reinstall the display adapter by following additional steps but could never do so because the configuratioin was frozen in safe mode.