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Wireless Trouble


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#1
MrInland

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I have a Laptop with a built in networking card that has always recognized my wireless router (DLink)...

My daughter has a new laptop that will not recognize the wireless router....

The only difference i can tell mine shows up as (WLAN 54g W450 Network Adapter)

Hers is 802.11


is this a problem or should they both work...

any help is appreciated.
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#2
Dan

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Hello MrInland,
Do you mean that her NIC shows up as '802.11'? And that's all? Nothing else in the title? Also, where do you mean this 'shows up'?

Could you please (on both laptops) goto Start, Run, type CMD, press 'OK', and then type: IPCONFIG /ALL - please copy and paste the results here.

Can I also assume that her NIC is inbuilt in the laptop?
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#3
JayW

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I have a similar problem with my daughters Compaq notebook computer. She came home from school, and the wireless network shows that no wireless networks are available. She was previously able to connect with this computer before she went off to school, and I have two other wireless computers in my house that are able to detect the network with no problem. The router is a Linksys WRT54G. The LAN EXPRESS IEEE 802.1 PCI Adapter says that it is working properly, and I reinstalled the latest Driver from the HP web site, but still I can't detect any wireless networks. I disabled the WEP security and the MAC filters on the router, and made sure that the SSID is broadcasting, but still no luck. I can connect fine with the Ethernet connection.
The IPCONFIG says that the Media is disconnected.
Any ideas what to try next?
Thanks,
Jay
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#4
MrInland

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DANG

How do i copy and paste i can not seem to get it to work...

my daughters computer does say network not working
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#5
Dan

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MrInland,
You can copy and paste from the Command Prompt window by right-clicking, select 'Select All', and then press Ctrl+C - you should then be able to paste here.

Jay, could you please also post the results of your ipconfig /all ...
Whilst your daughter was at school, did she connect to the school's network?

Edited by Dan G, 25 December 2005 - 08:42 PM.

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#6
JayW

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Dan G,
The following is the result from the ipconfig/all. My daughter said that she had tried to access the school network wirelessly, but she had the same problem with not being able to detect the network (her roommate was able to ok), so she just used her ethernet wired connection.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\user>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : launchmodem.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : launchmodem.com
Description . . . . . . . . . . . : National Semiconductor Corp. DP83815
/816 10/100 MacPhyter PCI Adapter
Physical Address. . . . . . . . . : 00-0B-CD-79-67-89
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : Sunday, December 25, 2005 7:13:24 PM

Lease Expires . . . . . . . . . . : Monday, December 26, 2005 7:13:24 PM


Ethernet adapter Wireless Network :

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : LAN-Express IEEE 802.11 PCI Adapter
Physical Address. . . . . . . . . : 00-02-8A-99-F9-B5

C:\Documents and Settings\user>

Thanks for your help,
Jay
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#7
Dan

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The LAN EXPRESS IEEE 802.1 PCI Adapter says that it is working properly, and I reinstalled the latest Driver from the HP web site, but still I can't detect any wireless networks. I disabled the WEP security and the MAC filters on the router, and made sure that the SSID is broadcasting, but still no luck. I can connect fine with the Ethernet connection.

Good job, Jay :tazz: It's good to see you actually performed all the basic troubleshooting steps before posting here :)

Just some quick Q&A's:
1. Does your daughter have up-to-date anti-virus software, and if so, has she recently deleted any forms of malware, ie: viruses, spyware etc.?

2. Has your daughter made any significant Window updates recently?

3. Also, when you say your daughter went to school, do you mean she went and was away from home for a long period of time (ie: weeks.. months?), or was it just for a day?

I don't think this is the problem, but I just want to get it out of the way; try the following:

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot.

Have you attempted to re-install the NIC's?

Finally, please goto Start, Run, type EVENTVWR and press enter. Now, look under the System and Application logs for any errors or warnings.
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#8
JayW

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Dan,
I ran the Winsock and TCP/IP resets, rebooted, but still unable to detect the wireless network.
I looked at the Application and System Event Logs, and they both show a history of some Warnings and Errors, but I didn't see anything obvious that was associated with the wireless network problem that I'm having. Is there anything specific that I should be looking for?
I have not attempted to reinstall the NIC's-I'm not even sure how to do that on the Compaq notebook.

We run Semantec virus scan, vers 10.0.0.359 every week, along with Spybot and Adware SE personal. She doesn't remember anything beyond the normal tracking cookies being detected and delected. I checked the Semantec quaranteed file, and only found 2 adware entries.
We also run automatic updates for Windows, but nothing beyond that. Current version is XP Professional, version 5.1.2600, SP2.0

She just came home for the holidays, she has been away at school since the end of August, when the wireless connection here at home was working. So something has happened since then. I have not made any changes to the router since them, and my other wireless devices are working ok, so it has to be something with her notebook that isn't set correctly.

Thanks again for your help,
Jay
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#9
Dan

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Goto Start, Run, type msinfo32, press enter. Now, expand the tab 'Components', then 'Network' and then click on 'Protocol'.

You will have ten sections inside Protocol and the section headings will include the following names if the Winsock2 key is clean:
1) MSAFD Tcpip [TCP/IP]
2) MSAFD Tcpip [UDP/IP]
3) RSVP UDP Service Provider
4) RSVP TCP Service Provider
5) MSAFD NetBIOS [\Device\NetBT_Tcpip...
6) MSAFD NetBIOS [\Device\NetBT_Tcpip...
7) MSAFD NetBIOS [\Device\NetBT_Tcpip...
8) MSAFD NetBIOS [\Device\NetBT_Tcpip...
9) MSAFD NetBIOS [\Device\NetBT_Tcpip...
10) MSAFD NetBIOS [\Device\NetBT_Tcpip...

Look through your list, and ensure that you have all of those headings. If you have extra headings, then please copy them down and post them here.

Unfortunately, I personally am disinclined to ever use Wireless connections, so my knowledge of wireless is not over-the-top.

However, I assume you have checked the Laptops signal strength, etc?

Goto Start, Run, type: NETSH DIAG GUI - press 'OK'. A Command Prompt window will open temporarily; don't touch it, it will disappear in a moment. A Microsoft Help and Support window will then open; select the option 'Scan your system'. Wait for the scan to finish and then scroll down to the heading 'Modems and Network Adapters'. Look at 'Network Adapters' (don't expand it yet). Beside your connection information, you should see a green 'PASSED'; if you do not (if you see a red 'FAILED') then expand 'Network Adapters', scroll down the list until you see the heading with the 'FAILED', expand that option and copy and paste the results here.
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#10
JayW

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I found 8 extra section headings (18 total). The following is the complete list. I ran the NETSH DIAG GUI, and the Network adapters came up with the Green Passed messge. Both the Ethernet and the Wireless adapters showed up ok. I also attached the details from the Wireless adapter at the bottom in case that might help.

Name MSAFD Tcpip [TCP/IP]
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 16 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD Tcpip [UDP/IP]
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 16 bytes
Maximum Message Size 63.93 KB (65,467 bytes)
Message Oriented Yes
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting Yes

Name RSVP UDP Service Provider
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 16 bytes
Maximum Message Size 63.93 KB (65,467 bytes)
Message Oriented Yes
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting Yes

Name RSVP TCP Service Provider
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 16 bytes
Maximum Message Size 0 bytes
Message Oriented No
Minimum Address Size 16 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption Yes
Supports Expedited Data Yes
Supports Graceful Closing Yes
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{89D37F95-6A14-4B6D-8857-F9D565734C47}] SEQPACKET 3
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{89D37F95-6A14-4B6D-8857-F9D565734C47}] DATAGRAM 3
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{EE6C415E-8A8D-4BCC-B5C0-4DBF5C0652E4}] SEQPACKET 4
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{EE6C415E-8A8D-4BCC-B5C0-4DBF5C0652E4}] DATAGRAM 4
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{6AFDB6F5-4FA7-4B31-8896-D3A2F93190F9}] SEQPACKET 0
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{6AFDB6F5-4FA7-4B31-8896-D3A2F93190F9}] DATAGRAM 0
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{476C03CB-808E-41A5-8DAA-FC09186A52EF}] SEQPACKET 1
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{476C03CB-808E-41A5-8DAA-FC09186A52EF}] DATAGRAM 1
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{6480169F-572B-474A-8843-ECA2FC2F62B8}] SEQPACKET 2
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{6480169F-572B-474A-8843-ECA2FC2F62B8}] DATAGRAM 2
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{039D8589-615A-457D-8B93-38CA147B2361}] SEQPACKET 5
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{039D8589-615A-457D-8B93-38CA147B2361}] DATAGRAM 5
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{3D76A415-4DF0-4642-8B92-44A6F6AAF561}] SEQPACKET 6
Connectionless Service No
Guarantees Delivery Yes
Guarantees Sequencing Yes
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting No
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{3D76A415-4DF0-4642-8B92-44A6F6AAF561}] DATAGRAM 6
Connectionless Service Yes
Guarantees Delivery No
Guarantees Sequencing No
Maximum Address Size 20 bytes
Maximum Message Size 62.50 KB (64,000 bytes)
Message Oriented Yes
Minimum Address Size 20 bytes
Pseudo Stream Oriented No
Supports Broadcasting Yes
Supports Connect Data No
Supports Disconnect Data No
Supports Encryption No
Supports Expedited Data No
Supports Graceful Closing No
Supports Guaranteed Bandwidth Yes
Supports Multicasting No




[00000010] LAN-Express IEEE 802.11 PCI Adapter
Caption = [00000010] LAN-Express IEEE 802.11 PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = LAN-Express IEEE 802.11 PCI Adapter - Packet Scheduler Miniport
DHCPEnabled = TRUE
DNSEnabledForWINSResolution = FALSE
DNSHostName = Laptop
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 10
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:02:8A:99:F9:B5
ServiceName = PRISM
SettingID = {89D37F95-6A14-4B6D-8857-F9D565734C47}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
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#11
Dan

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The fact that you have more entries means that you have third-party protocols installed; this does not necessarily mean your winsock is corrupted, but we should test it. Please install Netdiag:

To use Netdiag the Support Tools must be installed
Use a retail XP CD and follow the following steps to install the Support Tools
A) Insert the CD and browse to the Support\Tools folder
B) Double-click on the setup file
C) Go through the prompts until you get to the "Select An Installation Type"
screen
D) Select Complete and click Next

Once setup completes or if the Support Tools are already installed:
A) Open a command prompt.
B) Type "netdiag /test:winsock" (without the quotes) and press Enter

It will return the test results for several network components including the
Winsock.

Please post the results of this test.

Also, since you'll have your XP CD handy, also try this:
Goto Start, Run, type 'CMD', press 'OK', and then type: sfc /scannow - a new window will appear, wait for the scan to complete (you may need your windows cd).
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#12
JayW

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Dan,
Sorry for the delay-we've been out of town for the past few days.
I installed the complete set of support tools from the WIN XP CD, and ran the netdiag /test:winsock program. It looks like I might have a problem with the wireless adapter card. I also ran the sfc /scannow utility, and it did not return any error messages. Do you think that I need to replace the wireless adapter? Is this something that I can do myself? I have replaced PCI cards in my desktop, but never opened up a laptop before. Here are the results of the netdiag.
Thanks,
Jay

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\user>netdiag /test:winsock

.......

Computer Name: LAPTOP
DNS Host Name: Laptop
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 6 Model 10 Stepping 0, AuthenticAMD
List of installed hotfixes :
KB834707
KB867282
KB873333
KB873339
KB883939
KB885250
KB885835
KB885836
KB886185
KB887472
KB887742
KB888113
KB888302
KB890046
KB890047
KB890175
KB890859
KB890923
KB891781
KB893066
KB893086
KB893756
KB893803
KB893803v2
KB894391
KB896358
KB896422
KB896423
KB896424
KB896428
KB896688
KB896727
KB898461
KB899587
KB899588
KB899589
KB899591
KB900725
KB901017
KB901214
KB902400
KB903235
KB904706
KB905414
KB905749
KB905915
KB910437
Q147222


Netcard queries test . . . . . . . : Passed
[WARNING] The net card 'LAN-Express IEEE 802.11 PCI Adapter' may not be work
ing.
[WARNING] The net card 'LAN-Express IEEE 802.11 PCI Adapter - Packet Schedul
er Miniport' may not be working.



Per interface results:

Adapter : Wireless Network Connection

Netcard queries test . . . : Failed
NetCard Status: DISCONNECTED
Some tests will be skipped on this interface.

Adapter : Local Area Connection

Netcard queries test . . . : Passed


Global results:


Domain membership test . . . . . . : Passed
Dns domain name is not specified.
Dns forest name is not specified.


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{6AFDB6F5-4FA7-4B31-8896-D3A2F93190F9}
1 NetBt transport currently configured.


Winsock test . . . . . . . . . . . : Passed


The command completed successfully

C:\Documents and Settings\user>netdiag /test:winsock
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#13
Dan

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Hi Jay,

Before you rush off and purchase a new Wireless Adapter, I would suggest that you try to get your hands on a USB Wireless Adapter (if you can borrow one from a friend) and attempt to connect through that.

The below test will also offer some more information on your Adapters.

Test your Network
1. Goto Start, Run, type: NETSH DIAG GUI - press 'OK'. A Command Prompt window will open temporarily; don't touch it, it will disappear in a moment.
2. A Microsoft Help and Support window will then open; select the option 'Scan your system'.
3. Wait for the scan to finish and then scroll down to the heading 'Modems and Network Adapters'. Look at 'Network Adapters' (don't expand it yet). Beside your connection information, you should see a green 'PASSED'; if you do not (if you see a red 'FAILED') then expand 'Network Adapters', scroll down the list until you see the heading with the 'FAILED', expand that option and copy and paste the results here.
In the NETSH DIAG GUI, you should be looking for any red 'FAILED', however the key one is Network Adapters for you. If you see any other red FAILED, expand the component and copy the results.

Let me know if you can get your hands on the USB Wireless Adapter.
Thanks,
Dan.
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#14
JayW

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Dan,Unfortunately, i don't know anyone who as a USB wireless adapter for a laptop. But I did contact HP/COMPAC, and got the part number for the internal adapter, and found it for $15 at Parts Warehouse. So I think I'll get one to see if that solves the problem. The Network adapters came back as Green Passed on the NETSH DIAG GUI scan-below is the details.
Thanks for your help. Let me know if I should try anything else, and I'll let you know if the new adapter works when it arrives.
Jay

Network Diagnostics
Network Adapters PASSED

[00000010] LAN-Express IEEE 802.11 PCI Adapter
Caption = [00000010] LAN-Express IEEE 802.11 PCI Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = LAN-Express IEEE 802.11 PCI Adapter - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 4:10:36 PM 1/9/2006
DHCPLeaseObtained = 3:10:36 PM 1/9/2006
DNSEnabledForWINSResolution = FALSE
DNSHostName = Laptop
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 10
IPConnectionMetric = 1
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPXEnabled = FALSE
MACAddress = 00:02:8A:99:F9:B5
ServiceName = PRISM
SettingID = {89D37F95-6A14-4B6D-8857-F9D565734C47}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE

Network Clients
Microsoft Terminal Services
Description = RDPNP
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK
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#15
Leroy Lim

Leroy Lim

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Try using the software provided with the Wireless adapter to configure. Manually configure. Or try using the software with Windows XP. You would need to know your SSID, your WEP or WPA key to use it.
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