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Explorer.exe freezes


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#1
Amato

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I have run all programs found on your Malware help page as a precaution and I still have my problem. Not sure if this is due to malicious code or if there is a problem with my installation of Windows XP.

XP Home w/ SP2 installed on new HD about 3 1/2 months ago. Recently, a problem has developed with my explorer.exe file. When I try to open the "Mv Documents" folder, my CPU usage spikes at 100% and stays there. The My Doc's window will not close by any means. The only way to close it is to CTRL+ALT+DEL and end task exlporer.exe and then restart it again after waiting about 10-15 seconds. I had not recently installed any new programs, nor added anything to this folder before the problem started. This same issue occurred with my last install about 5 months ago and the only way I could fix it was to wipe the HD and reinstall everything (very time consuming). Any ideas would be appreciated. HijackThis results posted below.

Thanks,

Amatoman

Hijackthis log is clean, moving this thread to the XP section.

Log removed.

Edited by OwNt, 26 December 2005 - 02:44 PM.

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#2
gerryf

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how many files are in MY DOCUMENTS....open MY COMPUTER< navigate to c:\Documents and Settings\username\mydocuments, right click, chose properties.

how many files/folders
how large (in megabytes)

can you open it from here?
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#3
Amato

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Yes, I can open it with no problem if I navigate to the directory through My Computer. There are about 70 Gig's in this directory under 10 sub-folders. The largest of which is the My Music folder which stores all my MP3's. Total of about 4,000 files. Still locks up though if I try to navigate directly to My Documents from the Start button.
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#4
gerryf

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as an experiment, move the mp3s out of there to a temporary folder.


problem repeat?
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#5
Amato

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With MP3's out of folder and in a temporary folder under c: the problem disappeared! Checked the new music folder and it worked fine as well.

Does this mean there is an upper limit to the size or number of files in a directory or sub-directory?

Interesting that this fixes problem and also that it did not come on slowly but all at once!
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