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Can't download/install Windows critical update?


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#1
scamp588

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When I try to install critical updates, I get a message saying install failed. I do not get a yellow bar stating anything. I have a Dell Dimension 8300 w/windows XP. Thanks for any info/help. :tazz:
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#2
Retired Tech

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Did this just start or have you not installed any updates
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#3
scamp588

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I had no problem with previous updates, just started recently.
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#4
Retired Tech

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Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD.

System File Check will show an on screen blue progress bar, reboot when the bar goes


Get the trial of Tune Up 2006 here

Tune Up 2006 Trial

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete.

Run Tune Up disc clean up then registry clean up then click optimize to run reg defrag, which needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection (without an internet connection if applicable) from the drop down menu, this also requires a reboot

(Skip this if you do not connect to the internet with this PC) After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

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#5
scamp588

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My computer did not come with XP cd. Should it have?
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#6
Retired Tech

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It should have

An XP CD

Or

Recovery CD

Or

Recovery partition

Probably best to ask Dell which yours has

You can run Tune Up
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#7
scamp588

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Thanks, I will contact Dell & run Tune Up.
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#8
Retired Tech

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If they say recovery partition, can you ask what is on it

It can be anything from XP with basic drivers through to Windows and some programmes
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