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Win 2000 Uninstall program+ registry problem.


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#1
roguetrader

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Hi guys, hoping someone can spare the time to help me out. First up I should warn that I am more or less a computer novice, though that will most likely become apparent anyway.

I have a problem with a laptop running Win 2000. I uninstalled an old program relating to a flatbed scanner. The uninstall through Add/Remove programs seemed to go ok. However when I boot up my computer, I recieve 2 error messages
First is entitled 'VIVID.EXE'
"Cannot find the file 'VIVID.EXE' or one of its components. Make sure the path and filename are correct and that the required libraries are available"

second is entitled 'Desktop"
"Could not load or run 'VIVID.EXE' specified in the registry make sure the file exists or remove the reference to it in the registry."

Clicking on 'ok' to these allows the computer to complete its startup and the problem does not seem to have any other sideffects. I would however like to get rid of the warnings/error messages, but I am unsure how to remove the reference(s) from the registry. Since all seems well otherwise, there is a lot of room for someone like me to make things an awful lot worse :tazz:

Edited by roguetrader, 27 December 2005 - 12:51 PM.

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#2
Vaillant

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Hi Roguetrader and welcome to Geeks to Go!

So, my first question to you is :

you say these errors happen when you boot. does this ONLY happen after booting windows? Are there any other times you've noticed it did this?
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#3
gerryf

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It sounds like your uninstall left some start up debris behind

Please run hijackthis and post a log and someone will point the way

Follow the link in my signature
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#4
roguetrader

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Please run hijackthis and post a log and someone will point the way

Follow the link in my signature

Thanx for the speedy reply, in answer to the first question No, so far it only happens during the startup phase.
Here is the HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 4:51:55 PM, on 12/27/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\tp4mon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\a-squared\a2guard.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/mt?u
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/mt?u
F3 - REG:win.ini: load=C:\WINNT\TWAIN_32\Vivid\VIVID.EXE
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a-squared\a2guard.exe"
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1132174644371
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsec...scan/axscan.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

Edited by roguetrader, 29 December 2005 - 03:02 PM.

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#5
roguetrader

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Hi folks, just to let you know that I have resolved this issue myself by deleting the entry in red in the above log, all seems to be back to normal, so unless anyone thinks that was a bad idea, or can see anything disturbing in the above HJT log, I think that concludes the issue. Thanx for the help anyways. Have a great New Year all.
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#6
gerryf

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no, good job. Bad install routine left behind a startup setting in win.ini.

Bravo!
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