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Panda 2006 Won't Install


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Carrie O

Carrie O

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My computer is running Windows XP Home SP2 with current updates & high speed Internet. I was using Panda Platinum Internet Security 2005 with no problems since May 2005. I recently upgraded to Platinum Internet Security 2006, paid for it and downloaded it, removed Panda 2005, cleaned registry, to prepare for install of Panda 2006. Upon installing 2006 I received the an error that there was incompatible antivirus software on my computer (etrust EZ antivirus), which must be removed before installation of Panda 2006. I cleaned my computer of all traces of eTrust, and any other particles of other antivirus software. I contacted Panda via email, they sent me instructions to replace the Avdetect.ini file which was to be located by running %temp% to locate the Avdetect.ini file for this specific known problem. The Avdetect.ini file was not there. I found it in a Windows System32 file by doing a search. Still I followed all instructions to replace that file and re-install. I am still unable to install Panda 2006, and continue to get the same error about EZ antivirus. I have even re-downloaded a fresh Panda 2006 in case it was a faulty download, and tried again.
I would appreciate any help, or ideas.
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