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Sony Sonic Stage Software

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I have tried several time to download and uninstall and reinstall the software for my daughtes MP3 Player. It downloads alright, but when I am finished with the download and click on the icon I get a error message " CANNOT FIND THE DATABASE FILE, OR FILE IS CORRUPTED" I don't think that the file is xorrupted since it works on my sisters computer just fine! Any ideas on how to make the software work?? Oh yes and I have downloaded the softwares 3.3 version directly from the website and still have the same problem. I might add also installed some software from creative labs and had no problem!! Please help very impatient daughters!!!!
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