[Cheat_DEcoder]

I have had this problem for about 4 days now.At some time when im using the computer(or when im not using it) it eventually crashes.used microsoft antispyware,norton antivirus,spybot,and spyblaster.I even did a disk defragment.I could have my computer running for days,maybe even weeks without crashing once before this happened.help please


P.S:heres my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:21:38 PM, on 12/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$SOSHOME22\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\PROGRA~1\Novosoft\HANDYB~1\hbagent.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by The White Man From Town...
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [PSPVideo9] C:\Program Files\pspvideo9\pspVideo9.exe -t
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Handy Backup 4.0] "C:\PROGRA~1\Novosoft\HANDYB~1\hbagent.exe" -logon
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121040663090
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://webcam.saxond...activex/AMC.cab
O16 - DPF: {FC686D83-E465-46AE-A315-7D1BD14F8163} (Cgroupconf_control Object) - http://www.groupboar...f/groupconf.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = desert.middleofnowhere.local
O17 - HKLM\Software\..\Telephony: DomainName = desert.middleofnowhere.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{7C262130-5CB4-435D-8AD1-73DF4C7703A8}: NameServer = 192.168.0.3,192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = desert.middleofnowhere.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = desert.middleofnowhere.local
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = desert.middleofnowhere.local
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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I see nothing there that would explain that.

Next time it crashes,note the time
then

start > run
eventvwr.msc
<enter>

look under applications and system for error that occured at time of crash,

report back

[gerryf]

I see nothing there that would explain that.

Next time it crashes,note the time
then

start > run
eventvwr.msc
<enter>

look under applications and system for error that occured at time of crash,

report back

[Cheat_DEcoder]

I see nothing there that would explain that.

Next time it crashes,note the time
then

start > run
eventvwr.msc
<enter>

look under applications and system for error that occured at time of crash,

report back

Nothing yet. It usually crashes when im not there.

P.S:I downloaded iTunes free trial from download.com (claims their downloads are "safe,trusted,and spyware-free") and uninstalled before this happened. Anything bad on that?

EDIT: My computer crashed at 11:40-11:48 AM december 29 2005.I looked under applications and found nothing happening at the time of the crash

I also saw something in the corner of my computer screen when I rebooted (the one that shows the time and zone alarm and norton antivirus etc.) and it said something close to this:

"you computer is at risk,click this red balloon". I dont remember what the exact error message was or the tool that showed the message though. Can you get anything from this?

Edited by Cheat_DEcoder, 29 December 2005 - 12:43 PM.

[Cheat_DEcoder]

any help here?

[gerryf]

I also suggested looking under SYSTEM, but given that last message, there are several malware programs running around with this scam right now, so a visit to the malware forum is in order.