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Windows XP Home Edition - explorer.exe problems


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#1
LoJo

LoJo

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Hi There,

I hope someone can help...

The computer has Windows XP Home Edition - when trying to boot up we get an error msg: explorer.exe failed to initialize. It is the same error msg number that Microsoft shows for this, but instead of ending in 05 it ends in 06.

I tried starting in safe mode, but same error msg. Then in safe mode with command prompt - typed in CHKDSK in case it would fix a bad sector. Same error msg on reboot. Any suggestions??

Please help!!

Thanks in advance!!
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#2
Fenor

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Hi LoJo! Welcome to G2G!

Do you have your windows XP CD? If you do, I want you to put it in and turn on your computer. When you are given the message press any key to boot from cd..., press a key and Windows Setup will start. At the first screen where you have to enter input, hit R to enter the Recovery Console. Then you will have to hit 1 to log into your windows installation and then just hit Enter for the Administrator password because it is normally blank unless you changed it. Once you are at the command prompt C:\WINDOWS I want you to type chkdsk /p /r. This will run a VERY THOROUGH check of both your hard drive and also your windows installation files and replace any that are missing/corrupt. Once it's done, type Exit and take out your Windows XP cd. Your computer will reboot itself.

Fenor
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#3
LoJo

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Thanks for getting back to me so quickly!!

Another problem has arisen. The original disk is missing. I know I can contact Microsoft and get a replacement CD for about $25, but once I get this and install, will I be able to recover when I follow your directions? or since it is not the original disk will I not be able to recover?

Please let me know,

Thanks again for the help!!

Edited by LoJo, 29 December 2005 - 05:22 PM.

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#4
Fenor

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If you have the ability to burn cds, then please download Recovery Console. If you are using nero, you burn it by choosing RECORDER-->BURN IMAGE and select the RC.ISO file.

Once you have it burned on a CD, do what I said in my previous post to enter the Recovery Console and do what I asked.

Fenor
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