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Explorer.exe won't boot, hung up at netch.exe dos box


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#16
seasam114

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yes i have that screen here
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#17
gerryf

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OK, I've attached a file called fix.zip

unzip it and burn to a cd and put the cd in your drive

Now, within safe mode,
type the following EXACTLY

regedit.exe /e myfile.reg HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

This will export most the start up entries from your registry it will create the file in whatever directory you are in in the command prompt

then, I want you to type the following

REGEDIT d:\fix.reg

(assuming d is you cd-rom)

Say yes when it asks you to merge into the registry

Then reboot as normal
(windows will recreate teh run key, but it will be empty)

This will delete your current RUN key, and hopefully stop whatever is running enough to get us to a point where you can start cleaning
We will have to recreate start up entries, but we can leave that to the next phase.

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  • Attached File  fix.zip   250bytes   28491 downloads

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#18
seasam114

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k I will get back to you when that is finished...

however I am at the local coffee shop and do not have access to my cdroms...

this would have to wait a little.

Can you give a small walkthrough on recreating start up entries?
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#19
gerryf

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if this works, you will zip
myfile.reg
into a file

I will edit it to remove the dangerous stuff, and you simply double click it to renter

The problem is that not all programs start up in that key,,,just most. Hopefully, you have a very simple (albeit destructive) piece of malware that we can kill easily and then get you started on cleaning.

If not, and giant has the tools section, we may be able to kill the running process that is causing you grief
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#20
seasam114

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well giant has the tools screen and i don't see any processes that are out of the ordinary...
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#21
gerryf

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would you know a bad process when you see one? Either way, let's try this.

We are somewhat limited by our lack of resources.

If you were sitting here with me, we'd have pulled the drive and dropped it in another system and been done by now, but that's not really an option
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#22
seasam114

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you provide a solid argument. I stand corrected. I can list the processes as they appear.

what info would you need form the system tools...
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#23
gerryf

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all of them (which is why I am inclined not to do it this way)

Also, list everything under startup programs..indeed this might be better than the first option
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