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external hard drive won't open


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#1
tjomara73

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My external hard drive worked fine yesterday until I tried to repair windows with the windows xp disc, the drive was on.

I was having problems with my hard drive. While trying to repair it I got a notice saying that it couldn't find a hard drive. Out of curiosity I restarted the computer and turned on my external hard drive. THe computer gave me options to install windows on the external. I cancel because I didn't want to lose all of data. I didn't think anything really happened.

Since then my computer reads the external as a hard drive and not as removable storage and it's completely full and won't open.

Please help if you can!
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#2
gerryf

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Does that mean your original drive is working at the moment, or not?
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#3
tjomara73

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yes, I left it on for a couple hours with the "invalid boot diskette" error on the screen. I heard the hard drive make a noise so I restarted it and it worked. I just restored it. It's working for now. I think I might need a new hard drive though.
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#4
gerryf

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I would tend to agree...I would definitely be running a chkdsk /r on it


start > run
cmd
enter

type
chkdsk /r
enter

say yes to check on reboot

HOWEVER, before you start that.

Start > run
diskmgmt.msc
enter


with your external drive on
can you see it in disk management?

Any information you can give on the drive is helpful
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#5
tjomara73

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I'm having a problem with disk management. It says that

"disk management failed to connect to remote computer because the disk management remoting service is not in the windows firewall exception list. Add the disk management remoting service (dmremote.exe) to the windows firewall exception list and try again."

I tried but don't know how to do that. I went to the exception list and it gave me 2 options add program or add port. The add program option jst gives me a list of programs and I don't know the path to dmremote.exe. The add port option lets me type it in but I don't know the port.
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#6
tjomara73

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Before this happened

In "My Computer" it was listed in removeable storage now it's listed in "hard disc drives"

It's a seagate. I'm trying to find out how many GB but I can't the properties open.

It says that it is completely full.
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#7
tjomara73

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It says file system RAW
Used Space 0 bytes
free Space 0 bytes
capacity 0 bytes

Name WDC WD400BB-53AUA1 Type Disk drives
Manufacturer (standard disk drives)
Location: Location 0 (0)
Device Status: This device is working properly
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#8
gerryf

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that's not good

http://www.runtime.org/gdb.htm

This program has been able to get data from disks reported as RAW. There is a trial version you can download, but I do not know it's functionability in trial mode
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#9
tjomara73

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An error was encountered during a sector block read operation:
operation: READ sectors 2624-2687 on F:
Error: Unknown error (23)

How do you want ot handle this situation?

skip this sector block
retry accessing single sectors
do not ask this question again

Which one should I choose?
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#10
gerryf

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skip
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#11
tjomara73

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just wanted to let you know that it's still scanning and eta is 20+ mins. Thank you for your help
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#12
gerryf

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crossing my fingers for you
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#13
tjomara73

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that was hours not mins. oops.
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