Must say a very big thank you to elijahmobile! This thread has solved my long running problem too. I was having exactly same symptoms with , very slow open and closing of Word 2002(MS Works suite 2006 component
). I've been pulling my hair out for months trying all the MS cures (KB 921541 & others) with no success, including reinstalling both the Works and Word 2002 programmes more than once ,defragging etc. At one time I thought it might be due to my having run Office 2007 beta, which I've long since removed, Can't be sure if that's relevant though!
Anyway I followed the advice to remove the "Microsoft Works Suite Add-in for Microsoft Word"
and bingo instant cure!
Whilst on a high having put this problem behind me at last, I decided to visit the Microsoft Update site just to check all was in order with the security and update patches. I was amazed to pull in 11, yes eleven priority patches! which I thought was strange as I had only just visited the MS update site before applying the above fix AND I always have my auto update switched on.
Just thought it might be worth mentioning to anyone else going through this experience. I wonder if the Ad-in is masking the need for some updates? OR perhaps more likely it was just me having reinstalled Word yet again - not sure! For the record the updates received were as follows:
Office XP updates : (KB837253 & KB833858),
Update for Office XP: Word Perfect5.x converter (KB873379),
Update for Office XP (KB913471)
Security Update for SharePoint team services (KB911701) ?
Security Update for Office XP (KB914796 & KB920821 & KB920816 & KB934705)
Security Update for Publisher 2002 (KB894541)
Secrity update for Word 2002 (KB934394)
Thanks again your help has saved my sanity.
PS. I wonder why MS haven't picked this one up or Dell for that matter as, they are my OEM I had tried there support site for help too!