This is a real headache to which I think there is a simple answer, but I just haven't found it yet. We bought 2 Dell Dimension 3000 desktops directly from Dell. They are virtually identical: Windows XP Home, 160GB hard drives, 512RAM, Hyper-Threading Pentium 4 processors. Bios does indeed show 160GB hard drives, but on "my computer" there is only one 80GB C drive, no other drives, except of course the floppy A, and the CD and DVD. Where is the other 80GB's?
Both computers are showing the exact same thing. The files are NTFS.
Dell has now sent out two techs, one has installed a completely new 160GB hard drive, but of course, after reinstalling the Dell Windows XP disk, I again have only one drive (C:) and it is 80GB. I have called a computer repair shop and they said it sounded like a formatting problem, but that doesn't tell me anything about what to do or how to do it.
How in the world can Dell pros not know how to remedy this? I don't know where to go from here. I hate having to pay what I did for 160GB hard drives, and only have 80GB available to me.