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Internet not working cannot find 'file:///c:/secure32.html'


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#1
tech4drslone

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I need some big time help.

I remove some malware infection from my sister computer and ran the update SP2. I made the mistake of leaving her Norton Internet Security -enable once I relize what I did I shut it off. After SP2 was loaded I try to get to the internet but the following error message appear.



Microsoft Internet Explorer Cannot find 'file:///c:secure32.html'. make sure the Path or Internet address is correct.
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#2
Neil Jones

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Bash http:/www.google.com into the web address bar. Secure32.html is your current home page. So go to Google, then Tools -> Internet Options -> Use Current.

Now when you close IE and reopen, it'll go to Google.
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#3
Kat

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Following Neil's advice will not help. c:secure32.html is a serious browser hijacker infection that needs special tools to get rid of it. Changing your home page manually will not get rid of the infection. :tazz:


Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.


Neil, please do NOT give Malware type advice on the boards unless/until you go through GeekU training. Non-staff members are not allowed to post advice for any malware-related problems. thank you
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#4
Neil Jones

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Neil, please do NOT give Malware type advice on the boards unless/until you go through GeekU training. Non-staff members are not allowed to post advice for any malware-related problems. thank you


:tazz:
Um, all I did was suggest resetting the home page after reading that the OP had removed some malware his/herself and missed the homepage setting. An action that won't hurt anything.
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