I have a new Gateway and have been trying to install the AOL Communicator program. Upon trying to open it gives an error message and shuts down. There is no such thing as competent AOL help so I finally decided to try another mail program. Tried to install Thunderbird and had the same issue. Looked up the error log and saw the two failures had the same fault module and address. The messages are:
Faulting application ac_mail.exe, version 1.3.309.1903, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00009784.
Faulting application thunderbird.exe, version 220.127.116.11, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00009784.
Anyone have a clue what to do?
I'm running XP Media SP2