I have updated and scanned using Norton Internet security, and Search & Destroy, but Internet explorer is still being directed to 199.227.31.199/ssredir/gb.html when entering a web site.
I have also followed all the relevant steps in your guide.
Here is the Hijackthis log.
Many thanks
Logfile of HijackThis v1.99.0
Scan saved at 10:08:30, on 09/02/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\PROMon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\windows\system32\sncntr.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Video1\Dialers\Hot_Tarts\Hot_Tarts.exe
C:\Program Files\Video1\Dialers\Virgins\Virgins.exe
C:\windows\system32\evthtm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\windows\system32\jttynsjj.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Messenger\msmsgs.exe
C:\lotus\organize\easyclip6.exe
C:\WINDOWS\system32\wuauclt.exe
S:\hijack this\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://192.168.0.100/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F3 - REG:win.ini: run=c:\windows\system32\dlldmt.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Mscnt] c:\windows\system32\mscnt.exe /nocomm
O4 - HKLM\..\Run: [sncntr] c:\windows\system32\sncntr.exe /nocomm
O4 - HKLM\..\Run: [EEAutoRun] E:\autorun.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Hot_Tarts] C:\Program Files\Video1\Dialers\Hot_Tarts\Hot_Tarts.exe /dontdial
O4 - HKLM\..\Run: [Virgins] C:\Program Files\Video1\Dialers\Virgins\Virgins.exe /dontdial
O4 - HKLM\..\Run: [EvtHtm] c:\windows\system32\evthtm.exe /nocomm
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [JTTYNSJJ] c:\windows\system32\jttynsjj.exe /install
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Shortcut to DH Task list.lnk = RFRL\Business\DH Task list.xls
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Lotus Organizer EasyClip.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Web Entry - {B4E30F61-16D9-11D3-85D1-005004229569} - c:\lotus\organize\bandobjs.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {0089F6EE-ED54-11D5-B0E7-00508B014C1D} (ExWebClientUtils Class) - http://exweb.exchang...ies/texInfo.CAB
O16 - DPF: {034DA761-EDB7-11D7-A20A-000802318089} (EWGPHI.desInput) - http://exweb.exchang...ries/EWGPHI.CAB
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {500A5CC4-0334-11D5-87AD-0050DAC7511B} (GES.DesSSMain) - file://D:\CAB\GES.CAB
O16 - DPF: {59A910DE-EE9A-11D7-A20A-000802318089} (EWGCombinedTerm.desInput) - http://exweb.exchang...rmAssurance.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093265162125
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {735932BD-8729-11D5-8F19-0008C7E9C2C6} (RIMA For Windows NT) - file://D:\CAB\rimant.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://exweb.exchang...ries/msxml4.CAB
O16 - DPF: {8E95B0CA-EB6F-11D3-979B-00508B64538B} (VersionInfo.clsVersionInfo) - file://D:\CAB\VersionInfo.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://192.168.0.100...sCamControl.cab
O16 - DPF: {A32DBCA3-4BFD-11D3-B9E4-008048FCE443} (Complist Class) - file://D:\CAB\eXwebCListCtl.cab
O16 - DPF: {A6339C32-3F93-11D5-8EB7-0008C7E9C2C6} (Pensions.clsPensionBusinessLogic) - file://D:\CAB\pensions.cab
O16 - DPF: {A74D724A-AB17-11D2-A96A-006097E20477} (eXwebUtils.HTMLUtils) - http://exweb.exchang.../eXwebUtils.CAB
O16 - DPF: {A98277A1-A141-11D5-98B9-00508B64538B} (Complist2 Class) - http://exweb.exchang...ebCListCtl2.CAB
O16 - DPF: {A9F86998-BB62-11D2-A988-006097E20477} (eXwebUtils.clsVersionInfo) - file://D:\CAB\eXwebUtils.cab
O16 - DPF: {A9F869B2-BB62-11D2-A988-006097E20477} (eXwebOccList.clsVersionInfo) - file://D:\CAB\eXwebOcc.cab
O16 - DPF: {A9F869C0-BB62-11D2-A988-006097E20477} (PHIHelpText.clsVersionInfo) - file://D:\CAB\PHIHelpText.cab
O16 - DPF: {A9F869CE-BB62-11D2-A988-006097E20477} (PHIToolTips.clsVersionInfo) - file://D:\CAB\PHIToolTips.cab
O16 - DPF: {AB5ED3AE-DE26-11D3-AD7A-0050044495F0} (WholeLife.clsVersionInfo) - file://D:\CAB\wholelife.cab
O16 - DPF: {ABF92614-EBA5-11D3-A315-006008134E84} (Annuities.dsrMain) - file://D:\CAB\ann_GD.cab
O16 - DPF: {B539A417-0C5E-11D4-97CF-00508B64538B} (Bonds.GLBI030) - file://D:\CAB\Bonds.cab
O16 - DPF: {B5805B24-2D86-11D0-ADA6-00400520799C} (ProtoView Calendar Control) - file://D:\CAB\pvcalctl.cab
O16 - DPF: {BC954BAD-872A-11D5-8F19-0008C7E9C2C6} (RIMA For Windows 9x) - file://D:\CAB\rima9x.cab
O16 - DPF: {C2A91890-0BBD-11D4-833E-0008C78A797E} (CTP Goal Proposal Update) - file://D:\CAB\GoalUpdate.CAB
O16 - DPF: {CC696B63-4159-11D0-BDCB-0020A90B183A} (ProtoView Date Control) - file://D:\CAB\pvdate2.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {DB1F089D-F410-11D3-A316-006008134E84} (CombinedTerm.desInput) - http://exweb.exchang...rmAssurance.CAB
O16 - DPF: {DB1F08C5-F410-11D3-A316-006008134E84} (CombinedTerm.desUserDefaultsGrid) - file://D:\CAB\TermAssurance.cab
O16 - DPF: {DBA9E4A1-885A-11D3-8919-0050049D81F4} (TexPHIDS.dsrPHIInput) - file://D:\CAB\TexPHIDS.cab
O16 - DPF: {DDECE2F5-AF1F-44E7-B37F-96B6630F5C60} (PrintComponent.clsVersionInfo) - http://exweb.exchang...es/printdll.CAB
O16 - DPF: {E5CFA957-1CD1-11D2-85AD-006097B42E68} (TEXCList.ctlCompanyList) - file://D:\CAB\eXwebCList.cab
O16 - DPF: {E7FF5332-854E-11D2-A952-006097E20477} (eXwebOccList.clsOccRes) - http://exweb.exchang...es/eXwebOcc.CAB
O16 - DPF: {E9C9692E-F93C-11D1-ABB0-0040054FC6FB} (ProtoView DataTable Control 7.0 (OLEDB)) - file://D:\CAB\pvdt70.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B76A21A5-613A-4F6F-92FD-5673116E8D57}: NameServer = 213.120.62.99,213.120.62.100
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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