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trojan zlob spyware popup of adware that I cannot remove norton cannot isolate or clean o

#1 jdnnj

  • Group: Member
  • Posts: 1
  • Joined: 31-December 05

Posted 31 December 2005 - 10:44 PM

popup of adware that I cannot remove norton cannot isolate or clean on windows xp system

#2 wannabe1

  • Group: Technician
  • Posts: 16,645
  • Joined: 17-May 05

Posted 01 January 2006 - 12:16 AM

Hi jdnnj...Welcome to G2G!

Please go to the Malware Forum and follow the instructions at the top....Especially the Start Here.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

wannabe1

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