i have a dell inspiron 8600 witha dvd+-rw/cdrw combo. i've had it i think about a year.
i was watching a vd on the player, and it accidently fell over. it immediately started skipping and not paying properly. i restarted and such, but still have problems. when i load disks, i can view the files on the disc i insert, but i cannot copy the files to my harddrives. it either freezes up totally (until i eject the disc), or gives me crc errors (after trying to copy for a couple mins).
i ended up purchasing an external harddrive for my temporary storage needs. i was hoping i could copy the discs to my mothers computer (shes has a cdrw drive), then onto my external drive and use from there.
but, from my when i enter the disk into her computer, it wont read any of the dvds. it reads any of my cds, ut non of my dvdr disks.
i'm at a loss for what to do next. return to dell is not an option right now. so if anyone has any insight, it'd be greatly appreciated.