[sam292038]

Here are the error messages " Operation could not be completed. The print spooler service is not running."
when I click on print spooler properties The startup type is set at Automatic, Service status is stopped when click on start I get this error message "Could not start Print Spooler on Local Computer. Error 1068: The dependency service or group failed to start." How do I fix this problem? Thanks.

Also how do you uninstall lexbces.exe file, I think this is causing the problem.

Edited by sam292038, 01 January 2006 - 02:53 PM.

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What make of printer, if it is Lexmark or Dell you need lexbces

[Retired Tech]

What make of printer, if it is Lexmark or Dell you need lexbces

[sam292038]

I had a Lexmark about two years ago. I now have a Canon, I lost all my printers I had intalled two days ago after I had spyware & pop up problems, now I'm trying to install my printer, but I can't because of my add printer wizard is not working.

[Retired Tech]

The installer should run from the software CD, or you can download the drivers for it

This will replace any files lost when the spyware was removed

Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD

System File Check will show a blue progress bar, reboot when the bar goes

If you still have a problem installing

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analasys, Hijack This Logs are only dealt with in the malware forum, posting them elsewhere will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum